MONTRÉAL, June 2, 2018 /CNW/ - Due to an accident involving a truck that struck a bridge on the Chatham sub on the CN line between Chatham and London, VIA Rail has to cancel all trains on the South Western corridor between London and Windsor for the next 24 hours.
Passengers on Train 70 stopped at Chatham will be given the option to get off the train and make their own arrangements or to stay on the train that will go back Windsor. For passengers on train 70 in our care and custody that wish to complete their trip, VIA Rail is offering alternative transportation.
All other trains on this route will operate between Toronto and London only. There will be no service or alternate transportation provided beyond London. Passengers will be offered a full refund for the untraveled portion of their tickets without service charges. Passengers can also choose to travel on another date and exchange fees will be waived.
Trains affected today between London and Windsor are:
- Train 70 between Windsor and London
- Train 72 between Windsor and London
- Train 76 between Windsor and London
- Train 78 between Windsor and London
- Train 71 between London and Windsor
- Train 73 between London and Windsor
- Train 79 between London and Windsor
There are approximately 600 passengers affected by this incident. VIA Rail is communicating with them. We regret any inconvenience that this situation may cause. Customers wishing to get more information or change their date of travel may do so at no additional charge by calling 1 888 VIA-RAIL (1 888 842-7245) or 1 800 268-9503 (deaf or hard of hearing).
VIA Rail will keep its passengers informed as the situation evolves. Our main priority remains the safety and security of our passengers and our employees. In addition to ensuring our operations run safely, our objective is to offer the best customer experience at all times.
About VIA Rail Canada
As Canada's national rail passenger service, VIA Rail (viarail.ca) and its 2,600 employees are mandated to provide safe, efficient and economical passenger transportation service, in both official languages of our country. VIA Rail operates intercity, regional and transcontinental trains linking over 400 communities across Canada and about 180 more communities through intermodal partnerships, and safely transports nearly four million passengers annually. The Corporation was awarded seven Safety Awards by the Railway Association of Canada over the last eight years. For more information, visit: www.viarail.ca/en/about-via-rail.
SOURCE VIA Rail Canada Inc.