News from bright pattern A wide array of domestic and global news stories; news topics include politics/government, business, technology, religion, sports/entertainment, science/nature, and health/lifestyle.

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Jul 09, 2019, 05:00 ET Bright Pattern Outranks the Competition in G2 Crowd's Summer 2019 Contact Center Infrastructure Report

Bright Pattern has been included in G2 Crowd's most recent Contact Center Infrastructure Software report. This report is based on real user satisfaction ratings on G2 Crowd, the world's leading...


May 23, 2019, 05:00 ET Bright Pattern Contact Center Now Available on Microsoft AppSource

Bright Pattern, a leading provider of omnichannel cloud contact center software for innovative companies, today announced the availability of Bright Pattern Contact Center on Microsoft AppSource, an...


May 14, 2019, 05:00 ET Bright Pattern Selected as Finalist for Omnichannel Provider of the Year for Customer Contact Week (CCW) Excellence Awards

Bright Pattern today announces its placement as a finalist for the 2019 Customer Contact Week (CCW) Omnichannel Provider of the Year award. The winner will be announced at Customer Contact Week, the...


May 08, 2019, 05:01 ET Bright Pattern Selected by Ocular Technologies to Provide Innovative Customer Service Offering

Bright Pattern today announced its partnership with Ocular Technologies, the first 100% cloud-based customer engagement provider in South Africa. Bright Pattern Contact Center software will help...


Apr 30, 2019, 05:00 ET Bright Pattern Cloud Contact Center Software Selected by the Market-Leading BPO, The Connection

Bright Pattern "makes The Connection" by transitioning The Connection, market leading BPO from outdated on-premises-based technology to the cloud to benefit from instant innovation, reliable uptime,...


Apr 16, 2019, 05:00 ET Bright Pattern Outranks Top Contact Center Vendors Based on Customer Satisfaction Ratings

Bright Pattern has been included in G2 Crowd's Spring 2019 Contact Center Infrastructure Software report. The inclusion comes after recognition in the Ovum Decision Matrix for Selecting a...


Jan 07, 2019, 05:00 ET Bright Pattern Included in G2 Crowd's Winter 2019 Contact Center Infrastructure Report

Bright Pattern has been included in G2 Crowd's most recent Contact Center Infrastructure Software report. This report is based on real user satisfaction ratings on G2 Crowd, the world's leading...


Dec 04, 2018, 05:00 ET Innovative "Unicorn" Global Travel Services Company Deploys Bright Pattern Contact Center for Omnichannel Customer Engagement

Bright Pattern, a leading global provider of innovative cloud contact center software, announced today that it has been selected by an industry-leading global travel and experiences booking platform...


Nov 26, 2018, 16:57 ET Bright Pattern Announces a Revolutionary Partner Program Backed by Industry-Leading Technology and Team

Bright Pattern, leading provider of omnichannel cloud contact center software, today unveils its partner program designed to drive new business opportunities and increase profits for value-added...