TORONTO, March 11, 2015 /CNW Telbec/ - VIA Rail Canada (VIA Rail) is continuing suspension of its service between Toronto and Winnipeg due to unfavorable operating conditions for passenger trains. The service was interrupted due to a CN freight train derailed in Northern Ontario on March 7th.
Trains # 1 and # 2 will continue to operate between Vancouver (departures on Tuesdays and Fridays) and Winnipeg (departures on Mondays and Thursdays).
VIA Rail continues to work closely with CN in order to assess the operational impacts of new train procedures implemented on Tuesday afternoon, following the resumption of their freight train services. These procedures do not allow VIA Rail to maintain the integrity of its schedule and would result in significantly longer trip times.
Affected customers have been informed of the train cancellation by email and by phone. VIA Rail will not be providing alternate transportation to affected passengers.
- Those who wish to cancel their reservations will receive a full refund.
Those desiring to exchange their ticket for a new departure date (at the same fare) may do so. VIA Rail regrets the inconvenience this situation may cause. For more information, please call 1 888 VIA-RAIL (1 888 842-7245) or 1 800 268-9503 (hearing impaired), or visit VIA Rail's website at viarail.ca.
About VIA Rail Canada
As Canada's national rail passenger service, VIA Rail Canada (viarail.ca) and its 2,500 employees are mandated to provide safe, efficient and economical passenger transportation service, in both official languages of our country. VIA Rail operates intercity, regional and transcontinental trains linking 450 communities across Canada, and safely transports nearly four million passengers annually. The Corporation was awarded seven Safety Awards by the Railway Association of Canada over the last eight years, and was the recipient of the 2012 Agent's Choice Award voted by Canadian travel agents and presented by Baxter Travel Media. Since 2007, the Government of Canada has invested almost a billion dollars in VIA Rail. Read more about our transformation at viarail.ca/CapitalInvestmentProjects.
SOURCE VIA Rail Canada Inc.
For further information: Maxime Dupont-Demers, Senior Advisor, Media Relations, VIA Rail Canada, 1 877 393-8787, 514 871-6137, firstname.lastname@example.org, email@example.com