The Excellence in Retailing Awards program is recognized as the pinnacle of achievement and industry recognition in a variety of categories that include in-store, online and omni-channel retail operations. This year saw 73 finalists from 39 exceptional retail companies competing for the coveted trophies.
This year, as a direct reflection on how quickly retail is transforming and adjusting to customer demand for unique experiences, a new category was introduced, Pop-Up Experience and Design. Furthering this trend, the most competitive category was Retail Marketing with a total of 16 finalists vying for top spot.
"The winners of the Excellence in Retailing Awards are true exemplars of Canada's retail best," said Diane J. Brisebois, President and CEO of Retail Council of Canada. "Each of these retail organizations is driven to deliver superior customer service, innovative business solutions and leadership in store operations. We are inspired and improved as an industry by their many accomplishments."
Ms. Brisebois added: "I join the industry in also saluting the recipients of this year's prestigious Awards of Distinction. All of them have made game-changing contributions and leave a lasting, positive imprint on their employees, customers, peers and the communities they serve. Retailing in Canada is better because of them and their vision, passion and business acumen."
In-Store Experience & Design (two winners tied for first place)
Sponsored by: Innovative Displays
Canadian Tire Corporation
RONA, a Lowe's Canada Company
Sponsored by: Interac Association
Philanthropic Leadership (two winners tied for first place)
Federated Co-operatives Ltd
The Body Shop Canada
Pop-Up Experience and Design
Retail Marketing (two winners tied for first place)
Kitchen Stuff Plus
Thrifty Foods (Sobeys Inc.)
Sponsored by: KPMG LLP
Supply Chain Innovations
Canadian Tire Corporation
Sponsored by: Morneau Shepell
2018 Awards of Distinction recipients:
2018 Distinguished Canadian Retailer of the Year Award
Presented to Jeff Kinnaird and The Home Depot Canada are recognized by their peers in the Canadian retail industry for their continued business success, their customer focused approach to store and online operations, their ongoing commitment to the communities they serve, and living their values every day.
2018 Lifetime Achievement Award
Presented to Robin Lee, President and CEO of Lee Valley, for his outstanding contribution and unwavering 40-year commitment to Lee Valley.
2018 Independent Retail Ambassador of the Year Award
Presented to Birch Hill Studio, a family-run lifestyle boutique and gift shop, founded by Sierra Harris for true spirit of entrepreneurship and community service.
Also recognized at the Gala were the 17 Retail as a Career Scholarship winners. Top two awards went to:
Conner Combdon: Interac Association Scholarship ($5000.00)
Sponsored by: Interac
Kelsey McHugh: Canadian Retail Hall of Fame Scholarship Winner ($3000.00)
Sponsored by: Retail Council of Canada
About Retail Council of Canada: Retail is Canada's largest employer with 2.1 million Canadians working in our industry. The sector annually generates over $76 billion in wages and employee benefits. Core retail sales (excluding vehicles and gasoline) were $369 billion in 2017. Retail Council of Canada (RCC) members represent more than two thirds of retail sales in the country. RCC is a not-for-profit, industry-funded association that represents small, medium and large retail businesses in every community across the country. As the Voice of Retail™ in Canada, we proudly represent more than 45,000 storefronts in all retail formats, including department, grocery, specialty, discount, independent retailers and online merchants. RetailCouncil.org
SOURCE Retail Council of Canada
For further information: Branka Stavric, Senior Director, Marketing and Communications, [email protected], 416.467.3772, Retail Council of Canada, RetailCouncil.org