Canada's insurers provide advice to consumers following Red Deer storm

EDMONTON, June 21, 2017 /CNW/ - Insurance Bureau of Canada (IBC) is encouraging residents in the Red Deer, Alberta area to follow the direction of local authorities in the aftermath of high winds and severe storms. The City of Red Deer has issued a State of Local Emergency and authorities are working hard to clean up and restore power to affected areas.

"The first priority is to ensure the safety of yourself and your family," said Bill Adams, Vice-President, Western, IBC. "Insurers across Alberta want to remind consumers that when severe weather occurs, it is important to understand their insurance policies and to know what is covered. If damage occurs, policyholders should contact their insurance representatives if they have any questions."  

Are you covered?

  • Damage to homes caused by wind is typically covered by home insurance. This includes damage caused by flying debris or falling branches or trees, or damage to your home and its contents when water or snow enters through openings suddenly caused by high winds or flying debris.
  • Damage to mobile homes or trailers from wind may be covered.
  • Damage to vehicles from wind is usually covered if you have comprehensive or all perils coverage auto insurance. This coverage is not mandatory. Check your policy.
  • Food spoilage resulting from power interruptions may be covered. Check your policy to see if you're covered, and whether a deductible applies.
  • In certain circumstances, homeowners, who are unable to live in their homes because of insured damage may be able to have their additional living expenses covered. Ask your insurance representative for more information.
  • Keep in mind that policies vary, so it's best to check with your own insurance representative regarding all of the above.

Starting the claims process:

  • When safe to do so, assess and document damage and take photos.
  • Call your insurance representative and/or company to report damage or losses.
  • Be as detailed as possible when providing information.
  • If you need help getting in touch with your insurer, contact IBC's Consumer Information Centre at 1-844-2ASK-IBC (1-844-227-5422).

For Albertans who continue to be under a severe weather watch or warning, it is important to prepare before the bad weather strikes. Here are some tips to help residents get ready:

  • Create an emergency preparedness plan with your family.
  • Assemble a supply kit with provisions for at least 72 hours.
  • Anchor outdoor items like garbage cans and patio furniture.
  • Prepare a detailed home inventory.
  • Pay attention to local authorities and monitor weather developments regularly.

"Monitor local conditions, listen to local authorities, and have a plan in place to keep you, your home, and your family safe," added Adams. "If you have any questions, contact your insurance representative or call IBC's Consumer Information Centre at 1‑844‑2ask-IBC. We're here to help." 

About Insurance Bureau of Canada
Insurance Bureau of Canada (IBC) is the national industry association representing Canada's private home, auto and business insurers. Its member companies make up 90% of the property and casualty (P&C) insurance market in Canada. For more than 50 years, IBC has worked with governments across the country to help make affordable home, auto and business insurance available for all Canadians. IBC supports the vision of consumers and governments trusting, valuing and supporting the private P&C insurance industry. It champions key issues and helps educate consumers on how best to protect their homes, cars, businesses and properties.

P&C insurance touches the lives of nearly every Canadian and plays a critical role in keeping businesses safe and the Canadian economy strong. It employs more than 120,000 Canadians, pays $9 billion in taxes and has a total premium base of $49 billion.  

For media releases and more information, visit IBC's Media Centre at www.ibc.ca. Follow IBC on Twitter @InsuranceBureau and @IBC_West or like us on Facebook. If you have a question about home, auto or business insurance, contact IBC's Consumer Information Centre at 1‑844‑2ask-IBC.

If you require more information, IBC spokespeople are available to discuss the details in this media release.

SOURCE Insurance Bureau of Canada

For further information: To schedule an interview, please contact: Andrew McGrath, Manager, Media Relations, 416-362-2031 ext. 4312, amcgrath@ibc.ca

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