Concept store tests fresh ways of meeting online shoppers' evolving needs
OTTAWA, Oct. 29, 2015 /CNW/ - Canada Post is taking customer convenience to a new level with the Drive-thru Parcel Centre that officially opened today in Richmond Hill, Ont. Two of its many innovations – a drive-thru for parcel pickup and a fitting room – are the first of their kind in any postal outlet in North America.
The pilot store features a bright, free-flowing environment and offers a range of new customer conveniences, such as self-serve shipping stations, that allow online shoppers and small business owners alike to do business quickly and easily:
The store also offers free Wifi and larger postal boxes for customers. Canada Post can also rent space in the store to other retailers to open a pop-up store, or short-term sales outlet – an emerging retail trend.
"When consumers shop online, we aspire to be the storefront for thousands of stores who choose Canada Post as their delivery partner", says Deepak Chopra, President and CEO of Canada Post. "This pilot is our ongoing quest to find innovative solutions for a fast growing population of savvy online shoppers."
For the first half of 2015, the number of parcels from fashion retailers delivered increased by 18 per cent while in the Greater Toronto Area, they grew 28 per cent compared to the previous year. Canada Post delivers two out of three parcels ordered online in the country.
SOURCE Canada Post
Image with caption: "Canada Post officially opened today the Drive-thru Parcel Centre in Richmond Hill, Ont. On hand for the opening were (left to right): Michael LeBlanc, SVP Marketing & Digital Retail, Retail Council of Canada; Kristy Wieber, Co-Founder/President, Rent frock Repeat; Deepak Chopra, Canada Post President/CEO; Mayor of Richmond Hill Dave Barrow. (CNW Group/Canada Post)". Image available at: http://photos.newswire.ca/images/download/20151029_C7446_PHOTO_EN_532692.jpg
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