News from freshworks A wide array of domestic and global news stories; news topics include politics/government, business, technology, religion, sports/entertainment, science/nature, and health/lifestyle.

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Sep 25, 2018, 19:08 ET MEDIA ALERT: Freshworks Crashes Dreamforce with #Failsforce Campaign as 69% of SMBs Prepare to Switch Out Their SaaS CRM

Freshworks, a global leader in customer engagement software, is making its presence known with an ambitious "gate-crashing" campaign in San Francisco during the Dreamforce 2018 conference. "Hit...


Sep 21, 2018, 10:00 ET New Freshworks Study Finds Majority of Firms Want to Replace Their SaaS CRM Systems

Freshworks, the leading provider of cloud-based customer engagement software, today announced a new Forrester Consulting study, Riding The Next Wave in SaaS CRM, that found a majority of businesses...


Sep 19, 2018, 10:00 ET Freshworks Launches Unified Marketplace Platform - the SaaS industry's first fully integrated customer engagement platform

Freshworks, the leading provider of cloud-based customer engagement software, announced today the launch of a unified marketplace platform that allows companies and developers to easily build apps...


Sep 12, 2018, 10:00 ET Freshworks Appoints David Thompson, Visionary Branding and Marketing Executive, as CMO

Freshworks, a global leader in customer engagement software, announced today the appointment of veteran Software as a Service (SaaS) executive David Thompson as chief marketing officer. As one of his ...


Aug 27, 2018, 11:00 ET Freshworks Brings Context to Collaboration with Freshconnect

Freshworks, the global leader in customer engagement cloud software, today announced the launch of Freshconnect, a new contextual collaboration solution for support and sales teams. Immediately...


Jul 31, 2018, 07:30 ET Freshworks Secures $100 Million Investment Led by Accel and Sequoia

Freshworks, a global leader in customer engagement software, announced today it has secured $100 million in financing and has hired former AppDynamics Vice President of Finance & Treasury Suresh...


Jun 25, 2018, 12:00 ET Freshworks Reaches $100 Million in Annual Recurring Revenue, Unveils Freshworks 360

Freshworks, a global leader in customer engagement software, today announced it has reached a revenue milestone by crossing $100 million in annual recurring revenue, led by its flagship support...