TORONTO, March 19, 2019 /CNW/ -- CustomerInsight, a group of Constellation HomeBuilder Systems, honored excellence in customer, trade and employee satisfaction on Friday, March 8 at the Home Owner Mark of Excellence (H.O.M.E.) Awards gala. Over 300 builders, trade partners and suppliers attended the event held at the Hyatt Regency Calgary to celebrate the companies who achieved exceptional customer experience scores throughout 2018, as rated by their clients.
Awards were distributed for categories including Best Customer Experience, Builder of Choice, Best Trade/Supply Partner and Industry Ambassador of the Year. Winners were chosen based off of two builder reviews (1 month post-possession and 13 months post-possession), including questions such as product and service satisfaction, process/procedures and follow-through on promises made and fulfilled to customers.
"New homebuyers wanted to recognize their builder for providing extraordinary customer experiences and we are delighted to be able to recognize their achievements which have contributed towards improving the residential construction industry," says Christian Caswell, Director & Founder, CustomerInsight. "The Voice of the Customer and the pursuit of excellence in customer experience was the reason why we created this event in the first place and we congratulate all 2019 finalists and winners for having a positive impact on a great Industry."
For a complete list of H.O.M.E. Award winners, visit http://homeownermark.com/h-o-m-e-gold/
CustomerInsight is a full-service, award-winning team of research professionals focused on one goal: to uncover valuable insight from homebuilding clients, employees, trade partners and turn insight into profit. We do this through a combination of intelligent research design, efficient and reliable data collection methods, and thoughtful analysis. www.customerinsight.ca
About Constellation HomeBuilder Systems
Constellation HomeBuilder Systems is the largest provider of software and services in the building industry. Their innovative software solutions, available as standalone or integrated systems, empower builders with information to drive business objectives and simplify the process of building homes and condos. Constellation HomeBuilder Systems is the home building software division of Constellation Software Inc., an international provider of market-leading software and services for specialized industries, which is traded publicly on the Toronto Stock Exchange.
For further information:
Elmira Abushayeva, Director of Marketing, Constellation HomeBuilder Systems, 888-723-2222, [email protected]
SOURCE Constellation HomeBuilder Systems