HOUSTON, BC, May 7 /CNW/ - Reitsma's Home Hardware has been presented with Home Hardware's top honour, the Walter J. Hachborn Store of the Year Award. Reitsma's Home Hardware, located at 3462-9th Street, Houston, British Columbia, was selected from among 1,070 locations across Canada for achieving the highest standards in retailing, merchandising, staff performance and overall quality of store.
To receive the Walter J. Hachborn Award, the store must demonstrate excellence in staff performance and customer service; interior presentation including clear signing, tidiness, and merchandise presentation and displays; exterior presentation including cleanliness; staff training and participation in dealer network initiatives.
"Reitsma's Home Hardware embodies everything the award stands for," said Paul Straus, President and CEO of Home Hardware, at the recent awards presentation. "The Walter J. Hachborn Award represents a total team effort and shows the value of dedicated people working together to serve their communities."
Reitsma's Home Hardware staff takes pride in developing strong customer relationships from providing a friendly, welcoming shopping environment to ensuring customers find exactly what they need for their home improvement project. Staff members are always ready to go above and beyond to offer home improvement advice or find specialty items.
"The entire team strives to provide a great customer experience," says Dealer-Owner Henry Reitsma. "The people who work in the store also live in the community and are proud to be able to help customers who are their family, friends and acquaintances."
"At Reitsma's Home Hardware we offer high quality service and advice. At the end of the day people shop at our store because of the relationships we form with our customers. They know they can come to us for all of their needs from renovating to decorating," continued Reitsma.
Reitsma's Home Hardware is proud to be a member of the Houston community, by providing great products, selection and expertise in a welcoming, neighbourhood shopping environment.
Home Hardware Stores Limited is Canada's largest independent hardware, lumber and building materials and furniture retailer with 1,070 stores across Canada, under the Home Hardware, Home Building Centre, Home Hardware Building Centre and Home Furniture banners. Dealers have access to 100,000 quality brand name and private label products and the company has annual retail sales of $4.85 billion. The cooperative was founded on January 1, 1964 by 122 independent hardware Dealers.
SOURCE Home Hardware Stores Limited
For further information: For further information: Henry Reitsma, Reitsma's Home Hardware, (250) 845-2419; Claire Trainor, Home Hardware Stores Limited, (519) 664-2252 x6676