Accessibility Statement Skip Navigation
  • Resources
  • Blog
  • Journalists
  • Webcasts
  • Data Privacy
  • Français
  • my CNW 
    • Login
    • Register
  • Client Login 
    • Online Member Centre
    • Next Gen Communications Cloud
    • Cision Communications Cloud®
  • Sign Up
  • Send a Release
Return to PR Newswire homepage
  • News
  • Products
  • Contact
When typing in this field, a list of search results will appear and be automatically updated as you type.

Searching for your content...

No results found. Please change your search terms and try again.
Advanced Search
  • News in Focus
      • Browse News Releases

      • All News Releases
      • All Public Company
      • News Releases Overview

      • Multimedia Gallery

      • All Multimedia
      • All Photos
      • All Videos
      • Multimedia Gallery Overview

      • Trending Topics

      • All Trending Topics
  • Business
      • Auto & Transportation

      • All Automotive & Transportation
      • Aerospace, Defense
      • Air Freight
      • Airlines & Aviation
      • Automotive
      • Maritime & Shipbuilding
      • Railroads and Intermodal Transportation
      • Supply Chain/Logistics
      • Transportation, Trucking & Railroad
      • Travel
      • Trucking and Road Transportation
      • Auto & Transportation Overview

      • View All Auto & Transportation

      • Business Technology

      • All Business Technology
      • Blockchain
      • Broadcast Tech
      • Computer & Electronics
      • Computer Hardware
      • Computer Software
      • Data Analytics
      • Electronic Commerce
      • Electronic Components
      • Electronic Design Automation
      • Financial Technology
      • High Tech Security
      • Internet Technology
      • Nanotechnology
      • Networks
      • Peripherals
      • Semiconductors
      • Business Technology Overview

      • View All Business Technology

      • Entertain­ment & Media

      • All Entertain­ment & Media
      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • Entertain­ment & Media Overview

      • View All Entertain­ment & Media

      • Financial Services & Investing

      • All Financial Services & Investing
      • Accounting News & Issues
      • Acquisitions, Mergers and Takeovers
      • Banking & Financial Services
      • Bankruptcy
      • Bond & Stock Ratings
      • Conference Call Announcements
      • Contracts
      • Cryptocurrency
      • Dividends
      • Earnings
      • Earnings Forecasts & Projections
      • Financing Agreements
      • Insurance
      • Investments Opinions
      • Joint Ventures
      • Mutual Funds
      • Private Placement
      • Real Estate
      • Restructuring & Recapitalization
      • Sales Reports
      • Shareholder Activism
      • Shareholder Meetings
      • Stock Offering
      • Stock Split
      • Venture Capital
      • Financial Services & Investing Overview

      • View All Financial Services & Investing

      • General Business

      • All General Business
      • Awards
      • Commercial Real Estate
      • Corporate Expansion
      • Earnings
      • Environmental, Social and Governance (ESG)
      • Human Resource & Workforce Management
      • Licensing
      • New Products & Services
      • Obituaries
      • Outsourcing Businesses
      • Personnel Announcements
      • Real Estate Transactions
      • Residential Real Estate
      • Small Business Services
      • Socially Responsible Investing
      • Surveys, Polls and Research
      • Trade Show News
      • General Business Overview

      • View All General Business

  • Science & Tech
      • Consumer Technology

      • All Consumer Technology
      • Artificial Intelligence
      • Blockchain
      • Cloud Computing/Internet of Things
      • Computer Electronics
      • Computer Hardware
      • Computer Software
      • Consumer Electronics
      • Cryptocurrency
      • Data Analytics
      • Electronic Commerce
      • Electronic Gaming
      • Financial Technology
      • Mobile Entertainment
      • Multimedia & Internet
      • Peripherals
      • Social Media
      • STEM (Science, Tech, Engineering, Math)
      • Supply Chain/Logistics
      • Wireless Communications
      • Consumer Technology Overview

      • View All Consumer Technology

      • Energy & Natural Resources

      • All Energy
      • Alternative Energies
      • Chemical
      • Electrical Utilities
      • Gas
      • General Manufacturing
      • Mining
      • Mining & Metals
      • Oil & Energy
      • Oil and Gas Discoveries
      • Utilities
      • Water Utilities
      • Energy & Natural Resources Overview

      • View All Energy & Natural Resources

      • Environ­ment

      • All Environ­ment
      • Conservation & Recycling
      • Environmental Issues
      • Environmental Policy
      • Environmental Products & Services
      • Green Technology
      • Natural Disasters
      • Environ­ment Overview

      • View All Environ­ment

      • Heavy Industry & Manufacturing

      • All Heavy Industry & Manufacturing
      • Aerospace & Defense
      • Agriculture
      • Chemical
      • Construction & Building
      • General Manufacturing
      • HVAC (Heating, Ventilation and Air-Conditioning)
      • Machinery
      • Machine Tools, Metalworking and Metallurgy
      • Mining
      • Mining & Metals
      • Paper, Forest Products & Containers
      • Precious Metals
      • Textiles
      • Tobacco
      • Heavy Industry & Manufacturing Overview

      • View All Heavy Industry & Manufacturing

      • Telecomm­unications

      • All Telecomm­unications
      • Carriers and Services
      • Mobile Entertainment
      • Networks
      • Peripherals
      • Telecommunications Equipment
      • Telecommunications Industry
      • VoIP (Voice over Internet Protocol)
      • Wireless Communications
      • Telecomm­unications Overview

      • View All Telecomm­unications

  • Lifestyle & Health
      • Consumer Products & Retail

      • All Consumer Products & Retail
      • Animals & Pets
      • Beers, Wines and Spirits
      • Beverages
      • Bridal Services
      • Cannabis
      • Cosmetics and Personal Care
      • Fashion
      • Food & Beverages
      • Furniture and Furnishings
      • Home Improvement
      • Household, Consumer & Cosmetics
      • Household Products
      • Jewelry
      • Non-Alcoholic Beverages
      • Office Products
      • Organic Food
      • Product Recalls
      • Restaurants
      • Retail
      • Supermarkets
      • Toys
      • Consumer Products & Retail Overview

      • View All Consumer Products & Retail

      • Entertain­ment & Media

      • All Entertain­ment & Media
      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • Entertain­ment & Media Overview

      • View All Entertain­ment & Media

      • Health

      • All Health
      • Biometrics
      • Biotechnology
      • Clinical Trials & Medical Discoveries
      • Dentistry
      • FDA Approval
      • Fitness/Wellness
      • Health Care & Hospitals
      • Health Insurance
      • Infection Control
      • International Medical Approval
      • Medical Equipment
      • Medical Pharmaceuticals
      • Mental Health
      • Pharmaceuticals
      • Supplementary Medicine
      • Health Overview

      • View All Health

      • Sports

      • All Sports
      • General Sports
      • Outdoors, Camping & Hiking
      • Sporting Events
      • Sports Equipment & Accessories
      • Sports Overview

      • View All Sports

      • Travel

      • All Travel
      • Amusement Parks and Tourist Attractions
      • Gambling & Casinos
      • Hotels and Resorts
      • Leisure & Tourism
      • Outdoors, Camping & Hiking
      • Passenger Aviation
      • Travel Industry
      • Travel Overview

      • View All Travel

  • Policy & Public Interest
      • Policy & Public Interest

      • All Policy & Public Interest
      • Advocacy Group Opinion
      • Animal Welfare
      • Canadian Federal Government
      • Canadian Municipal Government
      • Canadian Provincial Government
      • Corporate Social Responsibility
      • Domestic Policy
      • Economic News, Trends, Analysis
      • Education
      • Environmental
      • European Government
      • FDA Approval
      • Federal and State Legislation
      • Federal Executive Branch & Agency
      • Foreign Policy & International Affairs
      • Homeland Security
      • Labor & Union
      • Legal Issues
      • Natural Disasters
      • Not For Profit
      • Patent Law
      • Public Safety
      • Trade Policy
      • Policy & Public Interest Overview

      • View All Policy & Public Interest

  • People & Culture
      • People & Culture

      • All People & Culture
      • Aboriginal, First Nations & Native American
      • African American
      • Asian American
      • Children
      • Diversity, Equity & Inclusion
      • Hispanic
      • Lesbian, Gay & Bisexual
      • Men's Interest
      • People with Disabilities
      • Religion
      • Senior Citizens
      • Veterans
      • Women
      • People & Culture Overview

      • View All People & Culture

  • Advanced Search
  • Overview
  • Cision Communications Cloud®
  • Monitoring
  • Distribution
  • Multimedia
  • Guaranteed Paid Placement
  • AI Tools
  • IR
  • Become a Client
  • Request a Demo
  • Editorial Bureaus
  • Partnerships
  • General Enquiries
  • Media
  • Worldwide Offices
  • Hamburger menu
  • Cision Canada
  • Send a Release
  • FR
    • Phone

    • 877-269-7890 from 8 AM - 10 PM ET

    • ALL CONTACT INFO
    • Contact Cision

      877-269-7890
      from 8 AM - 10 PM ET

  • Send a Release
  • Sign Up
  • Resources
  • Blog
  • Journalists
  • Webcasts
  • GDPR
  • News in Focus
    • Browse All News
    • Multimedia Gallery
    • Trending Topics
  • Business
    • Auto & Transportation
    • Business Technology
    • Entertain­ment & Media
    • Financial Services & Investing
    • General Business
  • Science & Tech
    • Consumer Technology
    • Energy & Natural Resources
    • Environ­ment
    • Heavy Industry & Manufacturing
    • Telecomm­unications
  • Lifestyle & Health
    • Consumer Products & Retail
    • Entertain­ment & Media
    • Health
    • Sports
    • Travel
  • Policy & Public Interest
    • Policy & Public Interest
  • People & Culture
    • People & Culture
  • Send a Release
  • Sign Up
  • Resources
  • Blog
  • Journalists
  • Webcasts
  • GDPR
  • Overview
  • Cision Communications Cloud®
  • Monitoring
  • Distribution
  • Multimedia
  • Guaranteed Paid Placement
  • AI Tools
  • IR
  • Send a Release
  • Sign Up
  • Resources
  • Blog
  • Journalists
  • Webcasts
  • GDPR
  • Become a Client
  • Request a Demo
  • Editorial Bureaus
  • Partnerships
  • General Enquiries
  • Media
  • Worldwide Offices
  • Send a Release
  • Sign Up
  • Resources
  • Blog
  • Journalists
  • Webcasts
  • GDPR

Digital Health is Helping Canadian Nurses Improve Patient Care but Opportunities for Improvement Remain Français


News provided by

Canada Health Infoway

May 11, 2020, 14:00 ET

Share this article

Share toX

Share this article

Share toX

Canada Health Infoway (CNW Group/Canada Health Infoway)
Canada Health Infoway (CNW Group/Canada Health Infoway)
Canadian Nurses Association (CNW Group/Canada Health Infoway)
Canadian Nurses Association (CNW Group/Canada Health Infoway)
Canadian Nursing Informatics Association (CNW Group/Canada Health Infoway)
Canadian Nursing Informatics Association (CNW Group/Canada Health Infoway)

TORONTO, May 11, 2020 /CNW/ - A new survey conducted by Canada Health Infoway (Infoway), the Canadian Nurses Association (CNA) and the Canadian Nursing Informatics Association (CNIA) found that:

1.    Nurses using full electronic health records report more satisfaction and improved quality of care

The 2020 National Survey of Canadian Nurses: Use of Digital Health Technology in Practice found that 27 per cent of nurses are now working in fully electronic systems. These nurses are more satisfied than those working in hybrid environments (a mix of paper charts and electronic records systems). Other benefits revealed when comparing nurses using full electronic systems to those using hybrid systems:

  • 85 per cent report increased access to complete patient information (70 per cent for hybrid);
  • 68 per cent report improved continuity of care (53 per cent for hybrid);
  • 69 per cent report improved care team communication (51 per cent for hybrid); and
  • 63 per cent report improved quality of patient care (50 per cent for hybrid).

2.    Virtual care has progressed from the 2017 survey, but more resources are needed to support nurses to provide care virtually

The survey found significant increases compared with the 2017 survey of nurses, in the proportion of nurses who:

  • Facilitate e-visits using secure email (36 per cent in 2020, up from 9 per cent in 2017);
  • Consult directly with patients via virtual videoconference (27 per cent in 2020, up from 3 per cent in 2017);
  • Conduct virtual visits with a remote clinical provider while in-person with a patient (29 per cent in 2020, up from 6 per cent in 2017); and
  • Have patients enrolled in remote telemonitoring services (e.g., telehomecare) under their care (34 per cent in 2020, up from 8 per cent in 2017).

This survey was conducted in January to March 2020, prior to the COVID-19 pandemic. Anecdotal information suggests that virtual care has increased across Canada in all settings as nurses explore ways to engage with patients and support quality patient care.

The survey also found that only six in 10 nurses who use virtual care technologies agreed they had the knowledge and skills required to use these technologies, demonstrating the need for further education and support.

3.    Barriers still remain in nurses' use of electronic health records

When asked to identify the main barriers to achieving full value from electronic systems:

  • 40 per cent report redundant data capture;
  • 38 per cent report the use of hybrid systems;
  • 25 per cent report issues with multiple log-ins;
  • 25 per cent report multiple systems in use;
  • 24 per cent report lack of available equipment; and
  • 18 per cent report lack of appropriate training.

These barriers are more likely to be experienced in hybrid paper-electronic workplaces.

Nurses report that they continue to experience increased administration burden (45 per cent). This can be a contributing factor to nurse burnout. It is important to consider these issues as new clinical information systems are built. This survey provides a rich data set to explore the relationships between burden, burnout and digital tools, which will be explored in the coming months.

Read the full report of the 2020 National Survey of Canadian Nurses: Use of Digital Health Technology in Practice.

Quotes

"As the largest health care profession providing direct patient care, one quarter of Canadian nurses report they are working in fully electronic systems, and that is having a huge impact on their ability to deliver quality care for patients," said Mike Villeneuve, Chief Executive Officer, CNA. "It's clear that more resources are required to dramatically scale up implementation of full electronic systems within organizations, integrate digital systems across health care sectors, and create opportunities for nurses to unlock their full potential using digital systems and further improve the quality of the care they are able to provide."

"We are pleased to see the increases in the proportion of nurses practising in fully electronic systems, and delivering virtual care" said Glynda Rees, President, CNIA. "These technologies provide numerous benefits to nurses and their patients, and we need to continue to ensure that nurses have appropriate systems to support their work and the knowledge and skills to use them. CNIA is ready to work with everyone in the health system to eliminate barriers to use and enable the full contribution of nurses in the health care system."

"It is encouraging to see the significant increases in the proportion of nurses who are delivering various types of virtual care to patients, and these results don't even reflect the increased level of virtual care we've seen as a result of the COVID-19 crisis," said Simon Hagens, Senior Director, Performance Analytics, Infoway. "Virtual care provides many benefits to patients and clinicians, including greater convenience, access to care and patient health information, and cost savings, so we are hopeful that these numbers will continue to increase as more nurses have access to the tools and knowledge to deliver care virtually."

About the Canadian Nurses Association
The Canadian Nurses Association is a powerful, unified voice for the Canadian nursing profession. We represent regulated and retired nurses in all 13 provinces and territories. We advance the practice and profession of nursing to improve health outcomes and strengthen Canada's publicly funded, not-for-profit health system. Visit https://www.cna-aiic.ca/en.

About the Canadian Nursing Informatics Association
As the voice for Nursing Informatics in Canada, the Canadian Nursing Informatics Association partners with jurisdictions, nursing and health informaticians and health informatics organizations across Canada to ensure that nursing informatics informs clinical practice, education, research, administration and policy. Visit https://cnia.ca/.

About Canada Health Infoway
Infoway helps to improve the health of Canadians by working with partners to accelerate the development, adoption and effective use of digital health across Canada. Through our investments, we help deliver better quality and access to care and more efficient delivery of health services for patients and clinicians. Infoway is an independent, not-for-profit organization funded by the federal government. Visit https://www.infoway-inforoute.ca/en/.

Media Inquiries

Karen Schmidt
Director, Corporate/Internal Communications
Canada Health Infoway
416.886.4967
Email Us
Follow @Infoway

Eve Johnston
Media and Communications Coordinator
Canadian Nurses Association
613.282.7859
[email protected]

Glynda Rees
President
Canadian Nursing Informatics Association
604.432.8791
[email protected]
Follow us on twitter @CNIA_CA

SOURCE Canada Health Infoway

Related Links

www.infoway-inforoute.ca

Modal title

Organization Profile

Canada Health Infoway

    Also from this source

  • Canada Health Infoway Launches AI Scribe Program: Enrollment Now Open for Primary Care Clinicians

  • Seven Acute Hospitals in Central East Ontario Partner to Expand PrescribeIT Access Across Their Region

  • Digital Health Interoperability Task Force Releases Recommendations to Improve Patient Care through Connected Care Solutions

Contact Cision

  • 866-245-2317
    from 8 AM - 10 PM ET
  • Become a Client
  • Request a Demo
  • Editorial Bureaus
  • Partnerships
  • General Enquiries
  • Media

Products

  • Cision Communications Cloud®
  • Media Monitoring
  • Content Distribution
  • Multimedia Distribution
  • Measurement & Analytics
  • Investor Relations

About

  • About Cision Canada
  • About Cision
  • Media Partners
  • Careers
  • Accessibility Statement
  • APAC
  • APAC - Simplified Chinese
  • APAC - Traditional Chinese
  • Brazil
  • Canada
  • Czech
  • Denmark
  • Finland
  • France
  • Germany
  • India
  • Indonesia
  • Israel
  • Japan
  • Korea
  • Mexico
  • Middle East
  • Middle East - Arabic
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Russia
  • Slovakia
  • Spain
  • Sweden
  • United States
  • Vietnam

My Services

  • All News Releases
  • Online Member Centre
  • Next Gen Communications Cloud
  • Cision Communications Cloud®
  • my CNW

Do not sell or share my personal information:

  • Submit via [email protected] 
  • Call Privacy toll-free: 877-297-8921

Contact Cision

Products

About

My Services
  • All News Releases
  • Online Member Centre
  • Next Gen Communications Cloud
  • Cision Communications Cloud
  • my CNW
877-269-7890
from 8 AM - 10 PM ET
  • Terms of Use
  • Information Security Policy
  • Site Map
  • Cookie Settings
  • Accessibility Statement
Copyright © 2025 CNW Group Ltd. All Rights Reserved. A Cision company.