Accessibility Statement Skip Navigation
  • Resources
  • Blog
  • Journalists
  • Webcasts
  • Data Privacy
  • Français
  • my CNW 
    • Login
    • Register
  • Client Login 
    • Online Member Centre
    • Next Gen Communications Cloud
    • Cision Communications Cloud®
  • Sign Up
  • Send a Release
Return to PR Newswire homepage
  • News
  • Products
  • Contact
When typing in this field, a list of search results will appear and be automatically updated as you type.

Searching for your content...

No results found. Please change your search terms and try again.
Advanced Search
  • News in Focus
      • Browse News Releases

      • All News Releases
      • All Public Company
      • News Releases Overview

      • Multimedia Gallery

      • All Multimedia
      • All Photos
      • All Videos
      • Multimedia Gallery Overview

      • Trending Topics

      • All Trending Topics
  • Business
      • Auto & Transportation

      • All Automotive & Transportation
      • Aerospace, Defense
      • Air Freight
      • Airlines & Aviation
      • Automotive
      • Maritime & Shipbuilding
      • Railroads and Intermodal Transportation
      • Supply Chain/Logistics
      • Transportation, Trucking & Railroad
      • Travel
      • Trucking and Road Transportation
      • Auto & Transportation Overview

      • View All Auto & Transportation

      • Business Technology

      • All Business Technology
      • Blockchain
      • Broadcast Tech
      • Computer & Electronics
      • Computer Hardware
      • Computer Software
      • Data Analytics
      • Electronic Commerce
      • Electronic Components
      • Electronic Design Automation
      • Financial Technology
      • High Tech Security
      • Internet Technology
      • Nanotechnology
      • Networks
      • Peripherals
      • Semiconductors
      • Business Technology Overview

      • View All Business Technology

      • Entertain­ment & Media

      • All Entertain­ment & Media
      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • Entertain­ment & Media Overview

      • View All Entertain­ment & Media

      • Financial Services & Investing

      • All Financial Services & Investing
      • Accounting News & Issues
      • Acquisitions, Mergers and Takeovers
      • Banking & Financial Services
      • Bankruptcy
      • Bond & Stock Ratings
      • Conference Call Announcements
      • Contracts
      • Cryptocurrency
      • Dividends
      • Earnings
      • Earnings Forecasts & Projections
      • Financing Agreements
      • Insurance
      • Investments Opinions
      • Joint Ventures
      • Mutual Funds
      • Private Placement
      • Real Estate
      • Restructuring & Recapitalization
      • Sales Reports
      • Shareholder Activism
      • Shareholder Meetings
      • Stock Offering
      • Stock Split
      • Venture Capital
      • Financial Services & Investing Overview

      • View All Financial Services & Investing

      • General Business

      • All General Business
      • Awards
      • Commercial Real Estate
      • Corporate Expansion
      • Earnings
      • Environmental, Social and Governance (ESG)
      • Human Resource & Workforce Management
      • Licensing
      • New Products & Services
      • Obituaries
      • Outsourcing Businesses
      • Personnel Announcements
      • Real Estate Transactions
      • Residential Real Estate
      • Small Business Services
      • Socially Responsible Investing
      • Surveys, Polls and Research
      • Trade Show News
      • General Business Overview

      • View All General Business

  • Science & Tech
      • Consumer Technology

      • All Consumer Technology
      • Artificial Intelligence
      • Blockchain
      • Cloud Computing/Internet of Things
      • Computer Electronics
      • Computer Hardware
      • Computer Software
      • Consumer Electronics
      • Cryptocurrency
      • Data Analytics
      • Electronic Commerce
      • Electronic Gaming
      • Financial Technology
      • Mobile Entertainment
      • Multimedia & Internet
      • Peripherals
      • Social Media
      • STEM (Science, Tech, Engineering, Math)
      • Supply Chain/Logistics
      • Wireless Communications
      • Consumer Technology Overview

      • View All Consumer Technology

      • Energy & Natural Resources

      • All Energy
      • Alternative Energies
      • Chemical
      • Electrical Utilities
      • Gas
      • General Manufacturing
      • Mining
      • Mining & Metals
      • Oil & Energy
      • Oil and Gas Discoveries
      • Utilities
      • Water Utilities
      • Energy & Natural Resources Overview

      • View All Energy & Natural Resources

      • Environ­ment

      • All Environ­ment
      • Conservation & Recycling
      • Environmental Issues
      • Environmental Policy
      • Environmental Products & Services
      • Green Technology
      • Natural Disasters
      • Environ­ment Overview

      • View All Environ­ment

      • Heavy Industry & Manufacturing

      • All Heavy Industry & Manufacturing
      • Aerospace & Defense
      • Agriculture
      • Chemical
      • Construction & Building
      • General Manufacturing
      • HVAC (Heating, Ventilation and Air-Conditioning)
      • Machinery
      • Machine Tools, Metalworking and Metallurgy
      • Mining
      • Mining & Metals
      • Paper, Forest Products & Containers
      • Precious Metals
      • Textiles
      • Tobacco
      • Heavy Industry & Manufacturing Overview

      • View All Heavy Industry & Manufacturing

      • Telecomm­unications

      • All Telecomm­unications
      • Carriers and Services
      • Mobile Entertainment
      • Networks
      • Peripherals
      • Telecommunications Equipment
      • Telecommunications Industry
      • VoIP (Voice over Internet Protocol)
      • Wireless Communications
      • Telecomm­unications Overview

      • View All Telecomm­unications

  • Lifestyle & Health
      • Consumer Products & Retail

      • All Consumer Products & Retail
      • Animals & Pets
      • Beers, Wines and Spirits
      • Beverages
      • Bridal Services
      • Cannabis
      • Cosmetics and Personal Care
      • Fashion
      • Food & Beverages
      • Furniture and Furnishings
      • Home Improvement
      • Household, Consumer & Cosmetics
      • Household Products
      • Jewelry
      • Non-Alcoholic Beverages
      • Office Products
      • Organic Food
      • Product Recalls
      • Restaurants
      • Retail
      • Supermarkets
      • Toys
      • Consumer Products & Retail Overview

      • View All Consumer Products & Retail

      • Entertain­ment & Media

      • All Entertain­ment & Media
      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • Entertain­ment & Media Overview

      • View All Entertain­ment & Media

      • Health

      • All Health
      • Biometrics
      • Biotechnology
      • Clinical Trials & Medical Discoveries
      • Dentistry
      • FDA Approval
      • Fitness/Wellness
      • Health Care & Hospitals
      • Health Insurance
      • Infection Control
      • International Medical Approval
      • Medical Equipment
      • Medical Pharmaceuticals
      • Mental Health
      • Pharmaceuticals
      • Supplementary Medicine
      • Health Overview

      • View All Health

      • Sports

      • All Sports
      • General Sports
      • Outdoors, Camping & Hiking
      • Sporting Events
      • Sports Equipment & Accessories
      • Sports Overview

      • View All Sports

      • Travel

      • All Travel
      • Amusement Parks and Tourist Attractions
      • Gambling & Casinos
      • Hotels and Resorts
      • Leisure & Tourism
      • Outdoors, Camping & Hiking
      • Passenger Aviation
      • Travel Industry
      • Travel Overview

      • View All Travel

  • Policy & Public Interest
      • Policy & Public Interest

      • All Policy & Public Interest
      • Advocacy Group Opinion
      • Animal Welfare
      • Canadian Federal Government
      • Canadian Municipal Government
      • Canadian Provincial Government
      • Corporate Social Responsibility
      • Domestic Policy
      • Economic News, Trends, Analysis
      • Education
      • Environmental
      • European Government
      • FDA Approval
      • Federal and State Legislation
      • Federal Executive Branch & Agency
      • Foreign Policy & International Affairs
      • Homeland Security
      • Labor & Union
      • Legal Issues
      • Natural Disasters
      • Not For Profit
      • Patent Law
      • Public Safety
      • Trade Policy
      • Policy & Public Interest Overview

      • View All Policy & Public Interest

  • People & Culture
      • People & Culture

      • All People & Culture
      • Aboriginal, First Nations & Native American
      • African American
      • Asian American
      • Children
      • Diversity, Equity & Inclusion
      • Hispanic
      • Lesbian, Gay & Bisexual
      • Men's Interest
      • People with Disabilities
      • Religion
      • Senior Citizens
      • Veterans
      • Women
      • People & Culture Overview

      • View All People & Culture

  • Advanced Search
  • Overview
  • Cision Communications Cloud®
  • Monitoring
  • Distribution
  • Multimedia
  • Guaranteed Paid Placement
  • AI Tools
  • IR
  • Become a Client
  • Request a Demo
  • Editorial Bureaus
  • Partnerships
  • General Enquiries
  • Media
  • Worldwide Offices
  • Hamburger menu
  • Cision Canada
  • Send a Release
  • FR
    • Phone

    • 877-269-7890 from 8 AM - 10 PM ET

    • ALL CONTACT INFO
    • Contact Cision

      877-269-7890
      from 8 AM - 10 PM ET

  • Send a Release
  • Sign Up
  • Resources
  • Blog
  • Journalists
  • Webcasts
  • GDPR
  • News in Focus
    • Browse All News
    • Multimedia Gallery
    • Trending Topics
  • Business
    • Auto & Transportation
    • Business Technology
    • Entertain­ment & Media
    • Financial Services & Investing
    • General Business
  • Science & Tech
    • Consumer Technology
    • Energy & Natural Resources
    • Environ­ment
    • Heavy Industry & Manufacturing
    • Telecomm­unications
  • Lifestyle & Health
    • Consumer Products & Retail
    • Entertain­ment & Media
    • Health
    • Sports
    • Travel
  • Policy & Public Interest
    • Policy & Public Interest
  • People & Culture
    • People & Culture
  • Send a Release
  • Sign Up
  • Resources
  • Blog
  • Journalists
  • Webcasts
  • GDPR
  • Overview
  • Cision Communications Cloud®
  • Monitoring
  • Distribution
  • Multimedia
  • Guaranteed Paid Placement
  • AI Tools
  • IR
  • Send a Release
  • Sign Up
  • Resources
  • Blog
  • Journalists
  • Webcasts
  • GDPR
  • Become a Client
  • Request a Demo
  • Editorial Bureaus
  • Partnerships
  • General Enquiries
  • Media
  • Worldwide Offices
  • Send a Release
  • Sign Up
  • Resources
  • Blog
  • Journalists
  • Webcasts
  • GDPR

Did you know that there are business services that can make it faster and easier for you to meet your tax obligations? Français


News provided by

Canada Revenue Agency

Oct 11, 2023, 13:00 ET

Share this article

Share toX

Share this article

Share toX

OTTAWA, ON, Oct. 11, 2023 /CNW/ - Hi, I'm Charlie! Charlie the chatbot. You can find me on the Canada.ca/CRA webpage where I can answer questions about your business and other tax-related matters. From April to July 2023, I was asked just over 854,000 questions in English and 156,000 questions in French. As we head into Small Business Week 2023, I am here to give you some information about business taxes based on questions that I've received from others.

Business registration online

When you're running a business, certain activities will require you to have a business number (BN) or program account. Using Business Registration Online (BRO) is the fastest and easiest way to do this. Here is more information about the BN and about CRA program accounts: 

  • Business number: a nine-digit number and the standard identifier for businesses, which is unique to a business or legal entity. Your business will only ever have one BN. You need a BN if you incorporate or need a Canada Revenue Agency (CRA) program account. Note that you should ensure that your Social Insurance Number (SIN) has been properly associated to your BN for authentication purposes. This can be done as part of the BRO registration process
  • CRA program account identifiers: these are two letters and four digits that are attached to a BN and used for specific business activities that must be reported to the CRA (examples of the most common CRA program accounts are GST/HST (if your business collects GST/HST; this identifier will start with RT), payroll deductions (if your business pays employees; this identifier will start with RP), corporation income tax (if your business is incorporated; this identifier will start with RC) and the Underused Housing Tax (if your corporation files a Underused Housing Tax return for each of their properties in Canada; this identifier will start with RU)
My Business Account

Registering for My Business Account (MyBA) may make interacting with the CRA easier. With MyBA you can file certain tax returns, make payments, view account balances, submit documents online and so much more.

For more information about My Business Account and how to access it, go to About My Business Account - Canada.ca.

Digital Services

The Basics:
Once you have a MyBA, you may also want to know about these services:

    • Represent a Client provides tax professionals and authorized representatives access to manage tax information on behalf of a client
    • Email notifications alert you when important changes are made to your My Business Account, and when you have mail to view. These notifications act as an early warning for potential fraudulent activity

Payments
You should know about these secure methods to send and receive tax-related payments:

    • Make a Payment is a quick, convenient way for businesses to securely fulfill their tax -obligations by submitting payments to the appropriate tax program
    • Direct deposit allows you to receive your businesses tax refunds, benefits and other payments directly into your bank account. Avoid the hassle of waiting for paper cheques and register for a secure and reliable way to receive your CRA-related funds

Calculators
Make calculations quick and easy using these calculators!

    • Payroll Deduction Online Calculator is an online calculator that simplifies the process of determining the amount of Canada Pension Plan (CPP) and Employment Insurance (EI) to be deducted from employee wages.
    • Goods and Services Tax/Harmonized Sales Tax Calculator is a tool that determines the correct amount to be charged or claimed on sales and purchases allowing you to make sure your business is collecting and remitting the appropriate amount of GST/HST.
Business Credits

People often want to know what credits their business may be eligible for. Some of the common ones are:

  • Federal tax credits are credits that corporations may be eligible for when filling out their T2 Corporation Income Tax Return. Examples of these credits include the Canadian film or video production tax credit, the Canadian journalism labour tax credit, the Air quality improvement tax credit, the Return of fuel charge proceeds to farmers tax credit and more
  • Apprenticeship Job Creation Tax credit is a non-refundable investment tax credit equal to 10% of the eligible salaries and wages payable to eligible apprentices in respect of employment after May 1, 2006. The maximum credit an employer can claim is $2,000 per year for each eligible apprentice. If your business hires an eligible apprentice, you qualify to claim the credit 
  • Scientific Research and Experimental Development (SR&ED) is a tax incentive designed to support research and development (R&D) activities conducted by businesses. We offer free services to help businesses conducting R&D work in Canada understand how to prepare an SR&ED claim. You can start by using our quick and easy online Self-Assessment and Learning Tool to find out, up-front, if your R&D project is likely to qualify for SR&ED tax incentives and to calculate your potential claim amount. You can also request a virtual pre-claim consultation with an SR&ED specialist if you have questions about whether your work is eligible or how to submit a claim. You can also visit the Outreach Program's web page to register for an upcoming webinar and information session
CRA Business Support and Resources

As a pilot project, I'm still learning and don't have all the answers. However, I can lead you to resources that might help, such as how-to-guides and one-on-one support:

  • Forms and Publications: Find guides with the answers to your specific business enquires. These publications provide detailed information outlining all things tax related from filing forms to technical information about the Underused Housing Tax
  • Webinars : The CRA conducts webinars on a variety of topics to help businesses navigate complex processes. Recent sessions include GST/HST Filing responsibilities for businesses and Canada Pension Plan Enhancement: Second CPP Contribution
  • Liaison Officer Service: Do you know that you can request a visit from a Liaison Officer to go over general bookkeeping concepts and best practices, as well as how to avoid common tax errors? These consultations are completely confidential and free for businesses
  • Contact the CRA: The CRA has designated service centers to assist businesses with their tax-related enquiries. Businesses can contact the CRA directly to receive additional information and guidance

Business taxes can be quick and easy using our business services! Once again – I'm Charlie the Chatbot, and you can find me on the Canada.ca/CRA webpage, ready to answer your tax-related questions.

See you later!
Charlie the Chatbot

Contacts
Media Relations
Canada Revenue Agency
613-948-8366
[email protected]

Stay connected

Follow the CRA on Facebook 
Follow the CRA on Twitter – @CanRevAgency
Follow the CRA on LinkedIn 
Follow the CRA on Instagram 
Subscribe to a CRA electronic mailing list 
Add our RSS feeds to your feed reader  
You can also watch our tax-related videos on YouTube

SOURCE Canada Revenue Agency

Modal title

Organization Profile

Canada Revenue Agency

    Also from this source

  • Enforcement Notification - Drone flight operations company grounded following COVID-19 subsidy fraud and tax evasion

  • Tax Tip - Self-employed? Get ready for tax season with these helpful tips from the CRA

  • Tax Tip - New to Canada? Apply for benefit and credit payments using our new online form

Related Organization(s)

Government of Canada

    Also from this source

  • Statement by Prime Minister Carney on National Public Service Week

  • Canadians can apply for the Canada Disability Benefit on June

  • Readout - Prime Minister Carney speaks with President of the United Arab Emirates His Highness Sheikh Mohamed bin Zayed Al Nahyan

Contact Cision

  • 866-245-2317
    from 8 AM - 10 PM ET
  • Become a Client
  • Request a Demo
  • Editorial Bureaus
  • Partnerships
  • General Enquiries
  • Media

Products

  • Cision Communications Cloud®
  • Media Monitoring
  • Content Distribution
  • Multimedia Distribution
  • Measurement & Analytics
  • Investor Relations

About

  • About Cision Canada
  • About Cision
  • Media Partners
  • Careers
  • Accessibility Statement
  • APAC
  • APAC - Simplified Chinese
  • APAC - Traditional Chinese
  • Brazil
  • Canada
  • Czech
  • Denmark
  • Finland
  • France
  • Germany
  • India
  • Indonesia
  • Israel
  • Japan
  • Korea
  • Mexico
  • Middle East
  • Middle East - Arabic
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Russia
  • Slovakia
  • Spain
  • Sweden
  • United States
  • Vietnam

My Services

  • All News Releases
  • Online Member Centre
  • Next Gen Communications Cloud
  • Cision Communications Cloud®
  • my CNW

Do not sell or share my personal information:

  • Submit via [email protected] 
  • Call Privacy toll-free: 877-297-8921

Contact Cision

Products

About

My Services
  • All News Releases
  • Online Member Centre
  • Next Gen Communications Cloud
  • Cision Communications Cloud
  • my CNW
877-269-7890
from 8 AM - 10 PM ET
  • Terms of Use
  • Information Security Policy
  • Site Map
  • Cookie Settings
  • Accessibility Statement
Copyright © 2025 CNW Group Ltd. All Rights Reserved. A Cision company.