Canadians accessing their postal services online and on the go more than
OTTAWA, July 2, 2013 /CNW/ - Canada Post's mobile app hit a major
milestone over the weekend as it was downloaded for the one-millionth
time. The increasingly popular app was launched in 2011 as part of
Canada Post's strategy to enable Canadians to access postal services on
the go. Parcel tracking, shipping rate look-ups, and epost - Canada
Post's digital mailbox - are among the services Canadians can access
through their smartphones. The app also offers Picture Postage, which
allows users to create their own stamps, greeting cards and postcards.
Available on all platforms, the app has consistently ranked among the
top five free business apps in Canada.
"We know Canadians have changed how they communicate and how they use
postal services. Our job is to make it convenient for them and evolve
to meet their changing needs," says Kerry Munro, Group President,
Digital Delivery Network at Canada Post.
In 2011, Canadians tapped into the Canada Post mobile app 7 million
times. In the first six months of 2013, Canadians have already used it
nearly twice as much. Tracking parcels remains the app's number one
feature - more than 12 million packages have been tracked with a mobile
device so far this year. More users are also managing their bills and
statements through the app: since epost was added to it in December
2012, approximately 26,000 customers have been regularly accessing it
New online site for businesses
While more Canadians are accessing their postal services online, more
businesses are too. To improve access to Canada Post's wealth of
business services, Canada Post has launched a redesigned web
environment. The new business site simplifies the navigation process
and uses an intelligent streamlining system that narrows the search for
services. The changes enable companies to easily find the right
solutions for their needs.
SOURCE: Canada Post
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