TORONTO, Dec. 22, 2013 /CNW/ - Toronto Hydro-Electric System Limited
(Toronto Hydro) is reporting that approximately 264,000 customers are
without power, which is down from the 300,000 impacted during the
height of the storm.
The utility continues to monitor the weather closely and we anticipate
that more outages could be reported as tree limbs continue to fall onto
Some customers have been without power for an extended period of time.
Toronto Hydro is urging those unaffected to "share the power" with
friends and family and recommends that people make arrangements to go
where there is power. There are a number of customers who may have
special needs or are elderly; Toronto Hydro asks that residents check
on their neighbours.
The City of Toronto's Office of Emergency Management has set up
reception centres and these will be open all night. For more
information, please visit the City's website at www.toronto.ca
Call Centre Remains Overwhelmed
Customers may continue to experience difficulty reporting outages as a
result of the volume of calls. At this time, Toronto Hydro asks that
people keep the lines available for emergency calls related to downed
Toronto Hydro crews are working on public safety calls first, then on to
restore priority customers such as hospitals, city services and TTC.
All available resources have been deployed and crews are working as
quickly as possible to restore power.
Please be patient as crews work to restore power. The nature of this
type of restoration work is challenging.
If you spot a downed wire, please stay back (at least 10 feet) and
report it to 911 or to Toronto Hydro's operations centre at
For more information about household items to have on hand during a
lengthy outage, please visit torontohydro.com/poweroutage
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SOURCE: Toronto Hydro Corporation
For further information:
Contact the Media Relations Hotline
Toronto Hydro-Electric System Limited.