TORONTO, Dec. 28, 2013 /CNW/ - Toronto Hydro-Electric System Limited
(Toronto Hydro) continues to work around the clock to restore power to
the approximately 5 per cent of customers (16,000) who remain without
power following the ice storm.
Crews continue to focus on localized neighbourhoods, apartment
buildings, condominiums and individual homes still without service.
While significant progress has been made, customers who are still
without power should be prepared for restoration to continue over the
next few days. This type of restoration effort is always most labour
intensive with a great deal of forestry work and clean-up required.
Toronto Hydro, along with the support of neighbouring utilities will
continue to work until all power is restored.
Public and worker safety is Toronto Hydro's first priority and we urge
the public to exercise extreme caution in power restoration locations.
Please keep a safe distance from crews working in the area (at least 15
feet) as tree limbs and ice continue to fall as a result of the warmer
Customers are reminded that if Toronto Hydro is reporting that their
neighbourhood has been restored when their home is still without power
they should do the following:
Check to see if your neighbours have power. If they don't, it is likely
that more work is to be done on your street.
If your home is the only house without electricity, check your
electrical panel inside the home to see if the breakers are in the "on"
Check outside to see if the electrical equipment on your home is damaged
or if the service wire is down. If the wire is down, please stay back
and contact a licensed ECRA/ESA electrical contractor. A list is
available on Toronto Hydro's website at torontohydro.com/poweroutage
If you have completed the above and your power is still out, please
report your outage to 416-542-8000.
The City of Toronto is still operating Reception centres, where those in
need can access food, water, warmth and rest. For more information,
please visit Toronto.ca
If you spot a downed wire, please stay back (at least 10 feet) and
report it to Toronto Hydro's operations centre at 416-542-8000. For
more information about household items to have on hand during a lengthy
outage, please visit torontohydro.com/poweroutage
Electrical Safety Authority - esasafe.com
Twitter - twitter.com/torontohydro
Facebook - facebook.com/torontohydro
YouTube - youtube.com/torontohydro
Flickr - flickr.com/torontohydro
SOURCE: Toronto Hydro Corporation
For further information:
Contact the Media Relations Hotline
Toronto Hydro-Electric System Limited