TORONTO, Nov. 1, 2013 /CNW/ - Toronto Hydro-Electric System Limited
(Toronto Hydro) is now reporting approximately 150 customers without
power in various locations throughout the city. According to
Environment Canada, wind speeds are expected to drop to 20-40 kms per
hour tonight. Toronto Hydro's distribution system is generally
affected by winds in excess of 80 kms per hour.
At the present time:
Work volumes are at normal levels for a weekday evening.
Calls into the "Lights Out" phone line are at normal levels.
Based on the current work volume, the average time for crews to arrive
onsite is 1 hour.
Current restoration time for all calls is 2 hours.
The final phase of the work is the slowest. Crews are now travelling
house-to-house to fix wires and pole-top repairs affecting single
Customers returning home this evening to find their power is out should
call Toronto Hydro's outage hotline at 416.542.8000. Customers should
not assume Toronto Hydro is aware of their outage.
If possible, before calling, customers are asked to:
Check the breaker panel at their property to ensure the switches are in
the "on" position. If they are "off", switch them "on".
Determine if the outage is affecting their home only or the entire
street or neighbourhood.
Toronto Hydro continues to ask the public to stay clear of all downed
wires and to report them at 416.542.8000.
Customers can expect updates from Toronto Hydro via Twitter (@TorontoHydro), on torontohydro.com or by calling 416.542.8000.
For more information about power outages, and preparedness tips for
residential and business customers, please visit torontohydro.com/poweroutage
Twitter - twitter.com/torontohydro
Facebook - facebook.com/torontohydro
YouTube - youtube.com/torontohydro
Flickr - flickr.com/torontohydro
SOURCE: Toronto Hydro Corporation
For further information:
Christina Basil, Toronto Hydro-Electric System
firstname.lastname@example.org C: 416-903-6845