TORONTO, April 10, 2013 /CNW/ - For the third-consecutive year, Starbucks Coffee Canada is proud to once again be named one of the "Best Workplaces in Canada", based on partner (employee) feedback and research compiled by the Great Place to Work Institute Canada.
"Being recognized as one of Canada's Best Workplaces is so meaningful to us because it reflects the voices of our partners," says Annie Young-Scrivner, president, Starbucks Canada. "Our partners are what make our culture so unique. We strive to inspire partners by providing opportunities to help them become their personal best, to enable them to live Our Starbucks Mission and be personally accountable for delivering moments of connections with our customers daily. This award is all about them."
Partner survey results play a significant role in the outcome of the list. Of those surveyed, 87 per cent of partners across Canada said they feel Starbucks is a great place to work, up from 86 percent in 2012. As we aspire to build an enduring company, this partner feedback underscores that we are on the right track.
This year, Starbucks Canada landed in the 18th spot on a list of the top 50 Large and Multinational Companies (>1000 employees). A random sample of Starbucks partners in Canadian stores and regional offices were surveyed in October for their perspectives on the company's culture, programs and practices.
Starbucks continuously works with its partners to improve the partner experience. In 2012, Starbucks introduced a number of new partner initiatives designed to enhance personalized development; create a great work great work environment; and reward and recognize partners including an increased employer RRSP match dollar-for-dollar up to 2% for full- and part-time partners. In addition, in Canada last year, Starbucks hired and promoted approximately 9,000 retail and support partners.
"Since our first Canadian store opened in 1987, we have built a business based on human connections," Young-Scrivner says. "We know that today's newly hired partners are tomorrow's leaders, which is why we continually invest in and engage our partners to maintain a strong partner base."
The list of "Best Workplaces in Canada" is compiled by Great Place to Work® Institute Canada. The competition process is based on two criteria: two-thirds of the total score comes from a 59-statement survey completed by a random selection of employees, along with their open-ended comments about their organization; the remaining one-third of the score comes from an in-depth review of the organization's culture, including an evaluation of HR policies and procedures. This offers a rigorous representation of the organization from an employee perspective, and an overall portrait of the workplace culture. Together, they provide crucial data relative to the five trust-building dimensions of a Great Place to Work®: credibility, respect, fairness, pride, and camaraderie.
This year's list received over 300 nominations and over 57,000 employees participated in the 2013 "Best Workplaces in Canada" survey. For more information, visit http://www.greatplacetowork.ca/.
To learn more about Starbucks Canada partner opportunities, please visit www.starbucks.ca/careers.
About Starbucks Corporation
Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting the highest-quality arabica coffee. Today, with stores around the globe, the company is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks® Experience to life for every customer through every cup. To share in the experience, please visit us in our stores or online at www.Starbucks.ca.
SOURCE: Starbucks Coffee Company
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