Innovative feature on the Starbucks® app lets customers place an order in advance and pick it up at their nearest participating location
TORONTO, Jan. 11, 2016 /CNW/ - Starbucks Canada announced today that its popular mobile ordering feature, Mobile Order & Pay, will now be widely available through both Android and iOS devices for customers in Toronto starting January 12 and Vancouver starting January 19.
Following the successful October 2015 iOS launch in Toronto, this latest extension of the Mobile Order and Pay feature will provide the fastest and easiest way for Starbucks customers to order ahead, then pay and pick up their purchases – providing on-the-go customers a simple and quick way to skip the line and pick up their orders. The Mobile Order and Pay feature is seamlessly integrated into Starbucks® world-class mobile app and My Starbucks Rewards® loyalty program.
"We have already seen incredible uptake of mobile ordering since we first introduced the feature in September and we are excited to introduce Mobile Order & Pay to Android users in Toronto," says Jessica Mills, director brand and digital, Starbucks Canada. "The simple convenience of Mobile Order & Pay means customers can bypass the line and make it to that important meeting or to the train on time. This is a helpful way that we can enhance the customer experience and save our busy customers some time."
Starbucks was the first national retailer to offer its own mobile payment technology combined with a loyalty program. Today, mobile payments represent 18% of all in store transactions in Canadian Starbucks® stores and more than 1 million Canadians are active My Starbucks Rewards® members. With the Mobile Order & Pay feature, customers have the same Starbucks Experience they would have in store, including the ability to customize orders in-app with the convenience and speed of placing and paying for an order in advance and estimated pick up times are shown in-app before a customer confirms their order.
To use Mobile Order & Pay from your Starbucks® app for iPhone® or Android device:
- Click on the "Order" option at the top right of the screen
- Select the food and beverage items to order: Beverages are customizable, including the option to modify size, number of espresso shots, dairy selections and more
- Select the participating store for pick up: Approximate wait times will be viewable on the customer's phone prior to selecting store location. Directions will also be available, if needed
- Confirm by clicking, "order:" At the time of order, payment is made from the customer's registered Starbucks Card
- Proceed to the participating Starbucks® store to pick up food and beverages: Orders are sent to the selected store where Starbucks partners (baristas) will begin preparing the items
Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. Today, with stores around the globe, the company is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup. To share in the experience, please visit us in our stores or online at www.starbucks.ca and the Starbucks Newsroom at www.news.starbucks.com.
SOURCE Starbucks Coffee Canada
Image with caption: "Starbucks Mobile Order & Pay expands to Android™/mc in Toronto and launches both Android™/mc and iOS in Vancouver (CNW Group/Starbucks Coffee Canada)". Image available at: http://photos.newswire.ca/images/download/20160111_C6306_PHOTO_EN_594866.jpg
Image with caption: "Starbucks Mobile Order & Pay expands to Android™/mc in Toronto and launches both Android™/mc and iOS in Vancouver (CNW Group/Starbucks Coffee Canada)". Image available at: http://photos.newswire.ca/images/download/20160111_C6306_PHOTO_EN_594868.jpg