TORONTO, Dec. 26, 2013 /CNW/ - Toronto Hydro-Electric System Limited
(Toronto Hydro) has approximately 48,000 customers without power; 82
per cent have been restored since the height of the storm on December
The company continues to work around the clock to get power back on as
quickly and safely as possible. Additional aid has arrived from Hydro
One and Horizon Utilities and these crews have been deployed to
severely impacted areas.
Focus is now on power restoration to feeders that serve communities
which impact hundreds of customers at a time. Customers who are still
without power should be prepared for restoration to continue through
the weekend, as inclement weather triggers additional outages.
Customers concerned that Toronto Hydro is reporting that their
neighbourhood has been restored when their home is still without power,
are advised to do the following:
If part of your home is still without power, it could be because a tree
is still hanging on a wire. Please be patient as we work to clear all
Check to see if your neighbours have power, if they don't, it is likely
that more work is to be done on your street.
If your home is the only house without electricity, check your
electrical panel inside the home to see if the breakers are in the "on"
Check the electrical service entry outside your home to see if it is
damaged or the service wire is "down". If the wire is down, please
stay back and contact us at 416-542-8000 to report the downed wire.
Customers who have power are asked to leave a porch light on which will
allow crews to identify those who do not have power more quickly.
Due to the warmer temperatures causing heavy snow and ice to fall off of
trees, branches and wires, customers should exercise extra caution in
heavily treed areas.
Media is asked to refrain from following crews while they are working.
It is important for our crews to stay focused on working safely and
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SOURCE: Toronto Hydro Corporation
For further information:
Contact the Media Relations Hotline
Toronto Hydro-Electric System Limited