Media Advisory: Toronto Hydro kindly asks the public not to engage with our crews

TORONTO, Dec. 26, 2013 /CNW/ - Toronto Hydro-Electric System Limited (Toronto Hydro) kindly requests that media and pedestrians refrain from engaging with crews while they work to restore power in neighborhoods. If you have questions about the restoration process, please call 416-542-8000 to speak with a Customer Care representative. Crews are working around the clock and in dangerous conditions. It is important that they not be distracted from this work.

Public safety is always the utility's priority. Please keep a safe distance from the work area (at least 15 feet) as tree limbs and debris are falling as the crews work.

Our staff is focused on restoring power as quickly and safely as possible. Crews will be working 24/7 until all power is restored. Toronto Hydro has restored 254,000 customers. Approximately 46,000 customers are without power, which is down from the 300,000 impacted during the height of the storm.

If you spot a downed wire, please stay back (at least 10 feet) and report it to Toronto Hydro's operations centre at 416-542-8000. Please be cautious of falling tree limbs as well. For more information about household items to have on hand during a lengthy outage, please visit

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SOURCE: Toronto Hydro Corporation

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