Media Advisory - Public Sector Transformation

www.conferenceboard.ca

OTTAWA , Nov. 20 /CNW Telbec/ - Public Sector leaders discuss how to improve transparency, accountability and meet increasing citizen expectations at Public Sector Transformation 2009: Mastering Complex Change for High Performance, hosted by The Conference Board of Canada .

    
    When:    November 23 - 24, 2009

    Who:     Janice Charette, Deputy Minister, Human Resources and Skills
             Development Canada, will deliver the opening keynote
             presentation, "Excellence in Everything We Do" - Leading Change
             at HRSDC and across the Public Service, at 8:30 a.m., Monday

             Bob Stark, Deputy Minister and Chief Executive Officer, Service
             Ontario, Ontario Ministry of Government Services, will outline
             the six steps required to achieve a revolution in customer
             service, at 10:45 a.m., Monday

             Ian Mumford, Chief Operating Officer, Canadian Blood Services,
             will discuss building and sustaining trust during major
             transformation, at 1:15 p.m., Monday

    Where:   Fairmont Château Laurier, 1 Rideau St., Ottawa


    For more information, visit: http://www.conferenceboard.ca/conf/09-0169/default.aspx

    This event is sponsored by IBM, Innovapost, PriceWaterHouse Coopers,
Bullfrog Power, Zerofootprint, HRAC, and IPAC.

    Media must register in advance.
    

For further information: or media accreditation, contact: Yvonne Squires, Media Relations, Tel.: [phone], ext. 221, E-mail: [email protected]