Media Advisory - Public Sector Transformation

OTTAWA, Nov. 20 /CNW Telbec/ - Public Sector leaders discuss how to improve transparency, accountability and meet increasing citizen expectations at Public Sector Transformation 2009: Mastering Complex Change for High Performance, hosted by The Conference Board of Canada.

    When:    November 23 - 24, 2009

    Who:     Janice Charette, Deputy Minister, Human Resources and Skills
             Development Canada, will deliver the opening keynote
             presentation, "Excellence in Everything We Do" - Leading Change
             at HRSDC and across the Public Service, at 8:30 a.m., Monday

             Bob Stark, Deputy Minister and Chief Executive Officer, Service
             Ontario, Ontario Ministry of Government Services, will outline
             the six steps required to achieve a revolution in customer
             service, at 10:45 a.m., Monday

             Ian Mumford, Chief Operating Officer, Canadian Blood Services,
             will discuss building and sustaining trust during major
             transformation, at 1:15 p.m., Monday

    Where:   Fairmont Château Laurier, 1 Rideau St., Ottawa

    For more information, visit:

    This event is sponsored by IBM, Innovapost, PriceWaterHouse Coopers,
Bullfrog Power, Zerofootprint, HRAC, and IPAC.

    Media must register in advance.

SOURCE Conference Board of Canada

For further information: For further information: or media accreditation, contact: Yvonne Squires, Media Relations, Tel.: (613) 526-3090, ext. 221, E-mail:

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