OTTAWA, Nov. 20 /CNW Telbec/ - Public Sector leaders discuss how to improve transparency, accountability and meet increasing citizen expectations at Public Sector Transformation 2009: Mastering Complex Change for High Performance, hosted by The Conference Board of Canada.
When: November 23 - 24, 2009
Who: Janice Charette, Deputy Minister, Human Resources and Skills
Development Canada, will deliver the opening keynote
presentation, "Excellence in Everything We Do" - Leading Change
at HRSDC and across the Public Service, at 8:30 a.m., Monday
Bob Stark, Deputy Minister and Chief Executive Officer, Service
Ontario, Ontario Ministry of Government Services, will outline
the six steps required to achieve a revolution in customer
service, at 10:45 a.m., Monday
Ian Mumford, Chief Operating Officer, Canadian Blood Services,
will discuss building and sustaining trust during major
transformation, at 1:15 p.m., Monday
Where: Fairmont Château Laurier, 1 Rideau St., Ottawa
For more information, visit: http://www.conferenceboard.ca/conf/09-0169/default.aspx
This event is sponsored by IBM, Innovapost, PriceWaterHouse Coopers,
Bullfrog Power, Zerofootprint, HRAC, and IPAC.
Media must register in advance.
SOURCE Conference Board of Canada
For further information: For further information: or media accreditation, contact: Yvonne Squires, Media Relations, Tel.: (613) 526-3090, ext. 221, E-mail: firstname.lastname@example.org