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During these uncertain times, BrandSpark® reveals which brands consumers trust most

BrandSpark International (CNW Group/BrandSpark International)

News provided by

BrandSpark International

Mar 17, 2020, 07:00 ET

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Over 18,000 Canadians voted for the 2020 BrandSpark® Most Trusted Award Winners

TORONTO, March 17, 2020 /CNW/ - Now more than ever, Canadians are looking for transparency and direction. Consumers are shifting their purchasing behaviour and relying more heavily on ecommerce. Offering guidance amongst the unparalleled choice of products online and in store, the 7th annual BrandSpark Most Trusted Awards (BMTA) have been announced, based on results from the largest trust study in Canada. Canadians voted for the brands that they trust the most in 150 categories ranging from Food & Beverage, Health, Beauty, Household, Pet, and Home Goods. BrandSpark bestows this award each year to help consumers shop smarter and to help brands easily identify themselves as the leader in the category.

"Consumers are shopping differently over the past days and weeks, with a mind toward pantry preparation, increased spending in the CPG category and more online purchases. BrandSpark has quantified consumer trust via the Canadian shoppers who vote and identify which brands are delivering on their promises," said Robert Levy, President of BrandSpark International.

Some highlights from this year's BrandSpark® Canadian Trust Study

  • With the recent emphasis on prevention of disease and germ spread, Canadians have chosen Lysol as their most trusted multi-purpose disinfecting cleaner.
  • Out of 150 brands in the study, Crayola has the largest share of consumer trust in its category (Children's Colouring), proving that the 134-year old brand continues to provide the best colouring experience in the industry.
  • Sustainable food producers are building trust with brands like Clover Leaf (Canned Tuna), which was rated strongly by consumers for shared values. Catelli won in the pasta category; both categories are showing increased interest and purchase.
  • While Bounty cleaned up in the Paper Towel category, Kirkland and Royale tied in Bathroom Tissue. Though store brands rated extremely high on 'fair pricing', trust in quality is still generally stronger for brand names, even in staple dairy categories like sour cream (Dairyland winner in the West, Gay Lea winner in Ontario).
  • Perceptions of superior quality drove the winning brands across home appliances and personal electronics, but the strongest quality rating among category shoppers actually appeared in Chocolate for Lindt.
  • Leveraging the consumer voice through recommendations can elevate brands across varied categories. BrandSpark Most Trusted winners that were cited particularly often as recommended by other consumers include Braun (Children's Thermometer), Bose (Portable Speaker), and Weber (Barbeque).
  • Resonating with the values of target consumers can help create connections for any brand but is particularly important when offering natural products (eg. Natural Cosmetics, Natural Skin Care) and in baby categories (eg. Baby Lotion, Baby Bottle, Infant Learning Toys).
  • Consumers trust brands more when they can be transparent about what goes into their products. Maple Leaf's move to simpler ingredients and more front-of-pack information helped them capture the top spot for Hot Dogs.

The list of Winners is below.  To learn more visit www.BrandSparkMostTrusted.com

* = new category


Household & Pet

Air Freshener

Febreze

Bathroom Tissue

Kirkland / Royale (TIE)

Dishwasher Cleaner

Finish

Dishwasher Detergent

Cascade

Dog Treats

Milk-Bone

Fabric Softener

Downy

Flea & Tick Prevention

Advantage II/K9 Advantix II

Food Storage Bags

Ziploc

Food Storage Containers

Ziploc

Garbage Bags

Glad

Hand Soap

Dove / Softsoap (TIE)

Laundry Detergent

Tide

Laundry Stain Remover

OxiClean / Resolve (TIE)

Multi-purpose Disinfecting Cleaner *

Lysol

Paper Towels

Bounty

Baby & Kids

Baby Bottle

Avent by Philips

Baby Food

Gerber

Baby Formula

Enfamil

Baby Laundry Detergent

Ivory Snow

Baby Lotion

Johnson's Baby

Baby Monitor

VTech

Baby Probiotics *

BioGaia

Baby Wash / Shampoo

Johnson's Baby

Baby Wipes

Huggies / Pampers (TIE)

Breast Pump

Medela

Children's Colouring *

Crayola

Children's Thermometer

Braun

Children's Toothbrush *

Colgate

Children's Toothpaste

Colgate

Children's Vitamins

Jamieson

Colic Relief *

Dr. Chase Kolik

Diaper Pail *

Diaper Genie by Playtex

Diapers

Pampers

Infant / Toddler Car Seat

Graco

Infant Learning Toys

Fisher Price

Natural Baby Products

Honest Company / Live Clean (TIE)

Nursing Pads *

Lansinoh

Organic Baby Snacks *

Gerber

Pregnancy Test

First Response

Stroller

Graco

Toddler Learning Toys

Fisher Price

Training Pants

Huggies Pull-Ups

Health & Beauty

Allergy Relief

Reactine

Anti-aging Skin Care Products

Olay

Bladder Leakage Protection *

Poise

Body Lotion

Aveeno

Body Wash

Dove

Cold Sore Remedy

Abreva

Contact Lens Solution

Bausch & Lomb

Cough Drops / Lozenges

Halls

Denture Adhesive

Poligrip

Denture Cleanser

Polident

Electric Toothbrush

Oral-B

Foundation

Covergirl

Hair Regrowth Products

Rogaine

Hair Removal

Nair

Hair Root Touch-up *

Clairol

Immune System Supplement *

Cold-FX

Laxative

Senokot

Liners / Pads

Always

Lip Colour

Revlon

Luxury Sun Protection over $25 *

La Roche-Posay

Mascara

Maybelline / L'Oréal (TIE)

Men's Shaving

Gillette

Micellar Water

Garnier

Mouthwash

Listerine

Nail Polish

Sally Hansen

Nasal Spray

hydraSense

Natural Cosmetics *

Burt's Bees

Natural Skin Care Products *

Aveeno

Probiotic Supplements *

Jamieson

Sensitive Skin Care Products

Aveeno

Sensitive Toothpaste

Sensodyne

Shampoo & Conditioner

Head & Shoulders

Shampoo & Conditioner for Coloured Hair *

Dove / Head & Shoulders (TIE)

Sunscreen

Coppertone

Tampons

Tampax

Teeth Whitening

Crest

Women's Deodorant / Antiperspirant

Dove

Women's Hair Colour

L'Oréal

Women's Shaving

Gillette Venus

Home Goods

Air Fryer *

T-fal

Barbecue

Weber

Clothes Iron *

Black & Decker

Cookware

Lagostina

Dishwasher

Bosch

Drink Carbonation System

SodaStream

Electric Facial Cleansing Device *

Clarisonic

Electric Fan

Dyson / Honeywell (TIE)

Electric Hair Straightener *

Conair

Espresso Maker

Nespresso

Faucet

Moen

Hair Curling Iron *

Conair

Hair Dryer

Conair

Humidifier

Honeywell

Luggage *

Samsonite

Mattress-in-a-box

Casper / Endy (TIE)

Portable Speaker *

Bose

Single Serve Coffee Maker

Keurig

Slow Cooker *

Crock-Pot

Space Heater

Honeywell

Spring Mattress

Sealy

Vacuum

Dyson

Food & Beverage

Artisan Flatbread *

President's Choice

Baking Products

Robin Hood

Better-For-You Frozen Meals *

Lean Cuisine

Butter

Lactantia

Cake Mix *

Betty Crocker

Canned Tuna *

Clover Leaf

Chocolate

Lindt

Coffee

Folgers / Maxwell House / Nescafé / Tim Hortons  (TIE)

Cooking Oil Spray *

Pam

Cottage Cheese (Western Canada)

Dairyland

Cottage Cheese (Ontario)

Sealtest

Cream Cheese *

Philadelphia

Eggs *

Burnbrae Farms

Fresh Baguette *

ACE Bakery

Frozen Pizza

Dr. Oetker

Frozen Potato Products

McCain

Gluten Free Bread *

Glutino / Udi's (TIE)

Gluten Free Snacks *

Glutino

Herbs & Spices *

Club House

Hot Dogs

Maple Leaf

Instant Rice *

Uncle Ben's

Jam

Smucker's

Jerky

Jack Link's

Milk (Ontario)

Neilson

Milk (Western Canada)

Dairyland

Milk (Quebec)

Québon

Mozzarella *

Kraft

Natural Peanut Butter *

Kraft

Non-dairy Milk Alternative

Silk

Nut Free Children's Snacks *

Bear Paws

Oatmeal *

Quaker

Organic Mac and Cheese *

Annie's

Pasta

Catelli

Popcorn *

Orville Redenbacher's

Premium Coffee *

Starbucks

Salt *

Windsor

Sausages

Johnsonville

Sour Cream (Ontario)

Gay Lea

Sour Cream (Western Canada)

Dairyland

Sparkling Water

Perrier

Tea

Tetley

Vegan Food

Yves Veggie Cuisine

Whipped Cream *

Cool Whip

White Bread *

Wonder

Whole Wheat / Multigrain Bread *

Dempster's

How winners are determined

More than 18,000 Canadian shoppers voted for the BrandSpark Most Trusted Awards winners for 2020 through their "top of mind" unaided responses for categories in which they purchase. The results are ranked based on the greatest volume of mentions. Ties are declared if the margin of victory is within 3%. The study is weighted to be nationally representative of English and French Canada. The questions were included in the annual BrandSpark Canadian Trust Study. BrandSpark also conducts the BrandSpark Most Trusted Awards annually in the United States.  Full Study results are available.  Contact Phillip Scrutton [email protected]

About BrandSpark International

Founded in 2001, BrandSpark International is a boutique research and consulting firm that provides leading organizations with the clear direction they need to optimize brand positioning, ignite brand strategy, understand the evolving omni-channel shopper and prioritize growth initiatives.  BrandSpark Marketing Services runs major awards programs Best New Product Awards and BrandSpark Most Trusted Awards, and a new consumer site, Shopper Army.ca which is a community of shoppers who test products and provide quality ratings and reviews, and also shopper actions and feedback.  Shopper Army also offers cash back at 100+ online stores.

SOURCE BrandSpark International

Press Contact: Kaitlyn Farrow, ROI Relations, [email protected]; BrandSpark International: Robert Levy, President, [email protected]; Adam Bellisario, Director, Consumer Awards, [email protected]

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Organization Profile

BrandSpark International

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