Decision Notice - CIRO Hearing Panel issues Reasons for Decision in the matter of TradeZero Canada Securities ULC

TORONTO, June 24, 2025 /CNW/ - Following a settlement hearing held on May 14, 2025, pursuant to the Investment Dealer and Partially Consolidated Rules, a hearing panel of the Canadian Investment Regulatory Organization (CIRO) issued its reasons for decision on June 13, 2025.

The hearing panel's reasons for decision are available at:

Re TradeZero Canada Securities 2025 CIRO 29

In their reasons for decision, the hearing panel found that TradeZero Canada Securities ULC (TradeZero) failed to conduct adequate daily and monthly supervision of trading activity and adequate review of client communications to ensure compliance with CIRO requirements. TradeZero also failed to provide relationship disclosure information to clients at the time of account opening. 

The hearing panel also confirmed the fine of $175,000 and costs of $15,000 imposed on TradeZero pursuant to the settlement agreement.

TradeZero is a CIRO-regulated firm, offering Order Execution Only (OEO) trading in US equities and options to retail clients in Canada.

The Canadian Investment Regulatory Organization (CIRO) is the national self-regulatory organization that oversees all investment dealers, mutual fund dealers and trading activity on Canada's debt and equity marketplaces. CIRO is committed to the protection of investors, providing efficient and consistent regulation, and building Canadians' trust in financial regulation and the people managing their investments. For more information, visit www.ciro.ca.

All information about disciplinary proceedings relating to current and former member firms and individual registrants under the Investment Dealer and Partially Consolidated Rules (for investment dealers), the Mutual Fund Dealer Rules (for mutual fund dealers) and the Universal Market Integrity Rules (UMIR) is available on CIRO's website. 

Background information regarding the qualifications and disciplinary history, if any, of advisors currently employed by CIRO-regulated investment firms is available free of charge through the AdvisorReport service. Information on how to make dealer, advisor or marketplace-related complaints is available by calling 1-877-442-4322.

CIRO investigates possible misconduct by its member firms and individual registrants. It can bring disciplinary proceedings which may result in sanctions including fines, suspensions, permanent bars, expulsion from membership, or termination of rights and privileges for individuals and firms.

SOURCE Canadian Investment Regulatory Organization (CIRO)

Media Inquiries: Ariel Visconti, Senior Corporate Communications and Public Affairs Specialist, [email protected] / 416-526-8240; All other Inquiries: Complaints & Inquiries, Secure form (https://www.ciro.ca/complaint-and-inquiry-submission-secure-form), Toll-free (Canada/US), 1-877-442-4322