Conexiom Unveils Headless Platform That Embeds AI Automation for Orders and Invoices Inside Internal Systems

New SDKs, REST API, MCP Server let developers connect CRM, internal apps and agentic workflows to order automation without the risk of a home-grown build

VANCOUVER, BC, Oct. 20, 2026 /CNW/ -- Conexiom, the leader in AI order and invoice automation for manufacturers and distributors, today opened early access to its Conexiom Headless Platform. The platform enables IT and engineering teams to integrate Conexiom's AI into CRMs, internal systems and agents that customers already use without the costly risk of building home-grown tools.

The Conexiom Headless Platform addresses the complex reality that orders do not start in one place. They arrive through CRM systems, order management platforms, internal apps and, increasingly, AI agents. Each new channel lands on IT's desk as another integration project. Even after an order arrives, key information like pricing, inventory, and rebate checks sit in separate systems, forcing teams to log into each one. Companies are increasingly looking at agentic support, but building home-grown agents adds risk because they do not deliver a decision trail unless they are designed that way, which is not easy.

"Building in-house looks cheap because a model can read an order as part of a simple pilot. But production is where the real cost starts," Conexiom Chief Product Officer Cliff Barrett said. "Order automation becomes a product that engineers must maintain indefinitely. AI model and cloud bills grow with every document, underlying models change on someone else's schedule, and when revenue depends on what the system enters, IT owns every miss. The Conexiom Headless Platform helps our customers avoid these problems and keeps critical orders and invoices moving."

With the Conexiom Headless Platform, teams can bring order and invoice automation inside any portal, CRM, internal application or AI agent without taking on the costly risk of building document AI themselves. It provides three components:

• Conexiom SDKs: Allow IT and engineering teams to unlock automation anywhere they build. Development kits for Java, .NET, Node.js, and Python put Conexiom extraction inside any portal, CRM, or app their team builds, so customers and teams work in the tools they already use.
  
  
• Conexiom REST API: Checks pricing, inventory, and catalog services while it processes each order, then sends alerts when it clears validation, encounters an exception, or reaches delivery. ERP and middleware systems can act on a finished order, not wait for the next scheduled run.
  
  
• Conexiom MCP Server: Enables AI agents to use Conexiom's extraction methods to read PDFs, spreadsheets and images and return structured output.

The Conexiom Headless Platform is built on the company's SOC 2 Type II-audited platform and works within customers' existing security and access controls.

The Headless Platform delivers Conexiom AI with the Conexiom Harness built in. The Harness utilizes more than 15 years of Conexiom's order and invoice automation knowledge to shape what the AI model sees, what it looks up, how it checks answers, and how an order lands in the ERP. Three key differentiators set it apart from competitors:

• Edge-case-tested order resolution: Resolves missing context that often comes with orders, such as the real SKU, pack size, customer price, and ship-to, ensuring delivery of the order the customer actually desires, not what they necessarily send.
  
  
• Two-way learning: Processing speeds up as customer documents become consistent, so costs go down, unlike a frontier model where costs stay flat. But it also slows to relearn when a new or inconsistent document arrives without warning.
  
  
• Proof-based governance: Shows the reason behind every decision enabling teams to rely on evidence, not just a confidence score.

The Harness also powers Conexiom Relay, the AI-based, human-in-the-loop solution that adds a layer of transparency and control through its user interface.  Companies can build and embed with the Headless Platform, point an order inbox at Relay to turn PDFs, spreadsheets, emails, and handwritten notes into ERP-ready data, or both.

"Every CIO I talk to has been asked whether to build or buy document automation. We believe manufacturers and distributors should build the parts that make them distinctive and buy the capabilities we've hardened over the past decade," Conexiom CEO Michel Feaster said. "With our Headless Platform, developers can work together with customer service leaders to bring order automation into the systems their business already uses. Both teams are essential to our vision that no customer should ever have to rekey an order, whether they work in Conexiom's apps or somewhere else."

Availability

Companies can now request early access at https://conexiom.com/headless-early-access.

About Conexiom

Conexiom is the market leader in trusted AI order and invoice automation. Its platform turns unstructured documents into accurate, ERP-ready data, with AI that earns trust with every decision, enabling teams to process transactions faster and with greater confidence. The result is greater efficiency, fewer costly errors and more time to build the customer relationships that win repeat business. Built on more than 15 years of automation expertise, Conexiom supports more than 600 customers and processes more than 1.5 billion line items each year, supporting manufacturers and distributors worldwide. For more information, visit www.conexiom.com.

Media Contact: Ellie Ebrahimi | [email protected]

SOURCE Conexiom