LÉVIS, QC, Feb. 12, 2018 /CNW Telbec/ - Desjardins knows that mental illness can be debilitating, and we are very sensitive to this cause. As a group insurance provider, we support thousands of people every year, putting their treatment and health first, before helping them return to work based on each individual's capacity, limitations and pace.
Close to half of our group insurance claims are disability cases, and less than 5% of mental health claims are declined. It's important to note that each claim is evaluated on a case-by-case basis, while consulting with the insured, experts—including the attending physicians—and the employer.
Desjardins is aware of the open letter by Samuel Archibald published February 11 on La Presse +. We sympathize with Mr. Archibald's situation and, given that this file was never re-assessed, we immediately began the process yesterday. We will maintain communication with Mr. Archibald and his employer, whose group insurance plan we administer.
Considering the confidential nature our members' and clients' files, Desjardins will not make any further comment or grant any interviews on this topic.
About Desjardins Group
Desjardins Group is the leading cooperative financial group in Canada and the fifth largest in the world, with assets of $276.3 billion. It has been rated one of the Best Employers in Canada by Aon Hewitt. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has one of the highest capital ratios and credit ratings in the industry.
SOURCE Desjardins Group
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