Details on the planned maintenance period to modernize Desjardins's credit card management system

MONTREAL, Sept. 22, 2026 /CNW/ -- Desjardins is modernizing its credit card management system. As part of this initiative, the system will be undergoing planned maintenance from October 12 to 2026, 2026. Desjardins is giving its members and clients more information about this period to help them get prepared. This key milestone will introduce new technological capabilities and pave the way for a simpler cardholder experience that is better tailored to their needs.

Teams available to support members and clients
Throughout the process, Desjardins will continue to inform and support members and clients. Members and clients with concerns can go to www.desjardins.com/modernization or contact Desjardins at 1-855-878-2973. As a reminder, Desjardins will never contact cardholders to request personal information in connection with this process.

Cards can still be used for normal payments, purchases and transactions
During this period, credit card purchases, payments and regular transactions will continue to be processed normally. However, some credit card management features will be temporarily unavailable from October 12 to 20. Members and clients are invited to plan their operations accordingly.

Available features Making in-store or online purchases Making payments Viewing account information Replacing lost or stolen cards (by phone) Locking lost or stolen cards (by phone)

Unavailable features Increasing credit limits Updating contact information Changing a PIN Setting a PIN for a first-time login Redeeming and modifying cash back and BONUSDOLLARS Replacing a damaged card

Accord D financing can be converted into a personal loan for a simple, integrated experience
Modernizing the credit card management system will bring changes to the Accord D financing experience. To enjoy a simpler, user-friendly experience, people who have Accord D financing are encouraged to convert it into a personal loan and benefit from a competitive rate.

About Desjardins Group
Desjardins Group is the largest cooperative financial group in Canada and the eighth largest in the world, with assets of $543.5 billion as at June 30, 2026. Desjardins has been named one of the top employers in Canada by both Forbes magazine and Mediacorp. It offers a full range of financial and insurance products and services through its extensive distribution network, its online platforms, and its subsidiaries across Canada. In addition to being ranked among the world's strongest banks according to The Banker magazine, Desjardins has one of the highest capital ratios and one of the highest credit ratings in the industry.

SOURCE Desjardins Group

For more information (media inquiries only): Public Relations, Desjardins Group, 514-281-7000, ext. 5553436, [email protected]