Bell Aliant Unified Communications service leverages GENBAND's SPiDR™ WebRTC Gateway
HALIFAX and FRISCO, TX, June 10, 2013 /CNW/ - Bell Aliant (TSX: BA) one of North America's largest regional communications providers and GENBAND, a leading developer of multimedia and cloud communications solutions, have been jointly awarded the Global Telecoms Business Innovation Award at their annual event in London, England on June 4. The award, in the Business Service Innovation category, celebrates the work that vendors and operators are doing together to develop innovative projects in order to better serve customers. Bell Aliant and GENBAND were presented the award in recognition of their outstanding innovation and collaboration in Business Unified Communications.
"Bell Aliant continues to lead the way on innovation for our business customers," said Kelly Duplisea, Vice President, Business Market at Bell Aliant. "Being recognized as a global leader alongside GENBAND is very encouraging as we continue our commitment to provide our customers with the most efficient, advanced and flexible options available in the market. Best of all, with our hosted Unified Communications solution, customers have the security and confidence of knowing their communication needs are being managed by an experienced, leading edge provider."
GENBAND enhances Bell Aliant Unified Communications Solution by providing key technologies, including GENBAND's recently announced SPiDR™ WebRTC gateway, that allow customers to compete in a rapidly evolving market. GENBAND SPiDR enables real-time communications, such as video, voice and IM to be launched within a browser with the click of a mouse.
Working together, Bell Aliant and GENBAND successfully deployed this new capability, ensuring customers receive enhanced browser-based capabilities that allow for collaboration and anywhere connectivity. It also allows for increased employee efficiency and productivity, while driving overall cost savings to organizations.
"WebRTC is one of the most talked about new technologies in the industry," said B.G. Kumar, President of the Multimedia Business Unit for GENBAND. "This leading edge WebRTC deployment across one of North America's largest networks demonstrates the market opportunities of this innovative technology and illustrates GENBAND's ongoing investment in rich communications and mobility applications that allow customers, like Bell Aliant, to redefine the broadband experience for the marketplace."
Bell Aliant's Unified Communications service brings business customers the power of IP phone, providing enhanced collaboration and anywhere connectivity, without the capital cost or business disruption associated with buying a stand-alone system. With Bell Aliant Unified Communications, large and mid-sized business customers can seamlessly connect their phone, PC and mobile devices so they can access their office voice line and features from anywhere in the world. Bell Aliant manages and maintains the fully hosted service, ensuring customers have the latest technology and services for their business needs.
- Single Number Reach
Customers' office number travels with them. Incoming communications can be directed to the device of their choice.
- Presence and IM
Customers are able to view the online status of other users on the network, as well as automatically alert others whether away from their PC or on the telephone. In addition, customers are able to send and receive IMs from other users.
- PC Phone and Mobile Access
Customers can use their laptop or mobile device to access their office line with a host of advanced features while on the move.
- Video Calling
Make video calls with employees, suppliers and customers without the cost of a separate video system
- Call Grabber
Customers can seamlessly switch live calls from one device to another without interruption - for example from office phone to smartphone.
- Personal Conference Bridge
Customers have their own unique bridge so they can set up a conference call at any time without having to pre-book it - at no extra cost.
"This is the seventh time we've run our Innovation Awards and each year we've seen that the industry is working harder and harder to deliver exciting and innovative services to its customers worldwide," said Alan Burkitt-Gray, editor of Global Telecoms Business. "Congratulations to all the award winners. The industry is seeing a wave of innovation which is making a huge difference — to the companies working in the industry and to all of us in business and as consumers. They are making such a difference to the world. We want to celebrate what they are doing."
About Bell Aliant
Bell Aliant (TSX: BA) is one of North America's largest regional communications providers and the first company in Canada to cover an entire city with fibre-to-the-home (FTTH) technology with its FibreOP™ services. Through its operating entities it serves customers in six Canadian provinces with innovative information, communication and technology services including voice, data, Internet, video and value-added business solutions. Bell Aliant's employees deliver the highest quality customer service, choice and convenience.
GENBAND is a global leader in smart networking solutions from the Core to the Edge to the Experience for service providers and enterprises in over 80 countries. The company's technology improves IP networks by making them more scalable, secure, profitable and efficient. GENBAND's market-leading technology supports multimedia voice, data and video sessions and fixed-mobile unified communications applications that scale on public and private networks. With a flexible, cloud-ready platform, GENBAND's IMS, edge and application solutions help its customers compete effectively by increasing revenues, improving profitability, and attracting and retaining customers. To learn more, visit us on the web at www.GENBAND.com.
SOURCE: Bell Aliant Inc.
For further information:
Bell Aliant Corporate Affairs