TORONTO, Dec. 25, 2013 /CNW/ - Toronto Hydro-Electric System Limited
(Toronto Hydro) has finished repairs to primary feeders, restoring
power to approximately 227,800 customers (down from 300,000 at the
height of the storm).
Crews are now turning their attention to restore streets and individual
Toronto Hydro is asking customers to check the condition of their
electrical service entry outside the house (commonly called the
electrical stand pipe and mast). Customers, who can clearly see there
is damage, should contact a licensed electrical contractor to make
repairs in advance. When Toronto Hydro crews arrive to energize your
service, it can be done without any further delay.
Electrical contractors must be licensed by the Electrical Safety
Authority (ESA) otherwise they are working illegally and potentially
putting customer safety at risk.
Please visit the ESA website at esasafe.com/consumers/contractorlookup for a listing of ESA/ECRA licensed electrical contractors. Toronto
Hydro will also be posting a list of pre-approved contractors on its
website at torontohydro.com.
Customers concerned that Toronto Hydro is reporting that their
neighbourhood has been restored when their home is still without power,
are advised to do the following:
Check to see if your neighbours have power, if they don't, it is likely
that more work is to be done on your street.
If your home is the only house without electricity, check your
electrical panel inside the home to see if the breakers are in the "on"
Check the electrical service entry outside your home to see if it is
damaged or the service wire is "down". If the wire is down, please
stay back and contact us at 416-542-8000 to report the downed wire.
Toronto Hydro is working around the clock to restore power as quickly
and safely as possible. The utility is being assisted by other
utilities including Hydro Ottawa, Sault St. Marie PUC, Enwin (Windsor)
and Manitoba Hydro.
The City of Toronto is still operating Reception centres, where those in
need can access food, water, warmth and rest. For more information,
please visit Toronto.ca
If you spot a downed wire, please stay back (at least 10 feet) and
report it to Toronto Hydro's operations centre at 416-542-8000. Please
be cautious of falling tree limbs as well. For more information about
household items to have on hand during a lengthy outage, please visit torontohydro.com/poweroutage
Electrical Safety Authority - esasafe.com
Twitter - twitter.com/torontohydro
Facebook - facebook.com/torontohydro
YouTube - youtube.com/torontohydro
Flickr - flickr.com/torontohydro
SOURCE: Toronto Hydro Corporation
For further information:
Contact the Media Relations Hotline
Toronto Hydro-Electric System Limited.