GO Tracker provides real-time train status information
TORONTO, Dec. 7, 2012 /CNW/ - GO Transit is introducing GO Tracker,
another customer communications tool released by the region's transit
agency to keep their passengers in the know.
GO Tracker is a web tool that provides real-time GO Train departure
information right in the palm of the customer's hand. On their mobile
device or computer, passengers can view their estimated train departure
times and platform information at gotransit.com/gotracker.
GO is constantly striving to innovate and improve how they communicate
with customers. Since promising to keep passengers in the know through
their Passenger Charter in 2010, GO has introduced several customer
communications tools, such as GO electronic signage, GO Mobile, and "On
the GO" alerts.
GO eSignage is now on display at all GO stations, providing real-time
service status information when and where passengers need it.
GO Mobile, GO's first mobile app, allows users to view schedule
information directly from their mobile device. GO Mobile, which has now
been downloaded over 240,000 times, recently received an update,
improving its iPhone accessibility functionality and providing users
with direct access to GO's Service Updates webpage.
"On the GO" alerts give subscribers up-to-the-minute information by
email or SMS text. Passengers can subscribe to specific GO stations,
lines and routes to ensure they get service information relevant to
For more information on GO services and access to these tools, the
public can call 416.869.3200, 1.888.GET ON GO (438.6646),
1.800.387.3652 TTY, or visit gotransit.com.
GO Transit is Metrolinx's regional public transit system linking Toronto
with the Greater Toronto & Hamilton Area. GO carries about 62 million
passengers a year in an extensive network of train and bus services
that spans more than 11,000 square kilometres. Metrolinx is an agency
of the Province of Ontario. Follow GO on Twitter and Facebook.
Disponible en français
SOURCE: GO Transit
For further information:
Media enquiries - Malon Edwards, (416) 874-5945 or Vanessa Thomas, (416) 874-5974