Webinar Explores New Approaches to Diagnostics and Repair
Tweddle Group to Host New Diagnostics Live Discussion
CLINTON TOWNSHIP, Mich., Dec. 3, 2020 /CNW/ -- Tweddle Group announced it will host a webinar entitled What's Wrong with Diagnostics and How Can We Fix It? The complimentary event takes place Thursday, December 10 at 9:30am EST.
"Diagnostic issues lie at the heart of any discussion around new technologies and the repair of those technologies," said Tweddle Group Chief Executive Officer Pat Aubry. "We're immersed in diagnostics here at Tweddle Group and we don't see the right conversations happening around these issues."
Webinar host Nick Horan agrees. "I was a technician myself, and a lot of my frustration revolved around diagnostics," Horan said. "We want to examine diagnostics in a real way. How can we make the diagnostic process better for technicians? How can we make repair faster and more accurate? We firmly believe there's a way to improve the bottom line for manufacturers and create a better experience for customers and technicians."
Joining Horan will be Ralph Pompea, Tweddle Group's Senior Global Director of Global Business Solutions and Mike Reynolds, founder of MASS (Mobile Automotive Service Solutions), a pioneering mobile technician company based in Charleston, South Carolina.
Horan expects lively discussion from his panelists. "Ralph works closely with our diagnostic solutions teams, and Mike Reynolds saw such a void in diagnostics and repair that he started his own company," Horan said. "Mike's success points up an unrecognized demand for better diagnostics, and his experience says us a lot about the improvements we need to make."
Horan hopes webinar attendees will gain a new perspective on diagnostics. "The current model is flawed. But as soon as you see why it's flawed, you immediately see ways to change it. Apply connectivity and artificial intelligence to diagnostics and you create a whole new ballgame. As a former technician, I'm excited to see these things come about."
To register, visit the event page on Crowdcast.
About Tweddle Group
Tweddle Group believes products should be easy to use, and delivers integrated, multi-channel information solutions to support every aspect of the post-sale experience—for product managers, technicians and—most of all—consumers. For more information, visit www.tweddle.com.
Contact:
Paul Arnegard
[email protected]
SOURCE Tweddle Group
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