Veterans Affairs Canada opens a new service location in Fredericton

65 Regent Street location will serve approximately 4,600 Veterans

FREDERICTON, Jan. 13, 2017 /CNW/ - The Honourable Kent Hehr, Minister of Veterans Affairs and Associate Minister of National Defence is pleased to announce that Veterans Affairs Canada (VAC) has opened an additional service location in Fredericton, New Brunswick, to better serve Veterans and their families.

The additional service location is located at the Regency Park Building, 65 Regent Street, Suite 130 – 1st Floor, Fredericton, N.B. More space was needed to accommodate the increase in frontline staff serving Veterans and their families in the Fredericton area. The office in Fredericton will be in place for the foreseeable future; however, the Department may explore options to relocate the Fredericton service location to provide service closer to Base Gagetown. Approximately 30 staff will serve approximately 4,600 Veterans and their families from the new location. Employees at the new location will answer questions about VAC services and benefits; arrange pension medical examinations; and assist Veterans in completing and submitting applications and receipts. Case-managed Veterans will also be able to meet with their case manager.

Up to five VAC employees will remain at the existing point of service located at the Integrated Personnel Service Centre (IPSC) at the 5th Canadian Division Support Base Gagetown.


"Opening a new service location in Fredericton illustrates our commitment to serving Veterans and their families when and where they need them. Veterans have selflessly answered the call to serve our country, and now we are answering their call by enhancing financial benefits, restoring and expanding access to critical services, expanding services throughout the country and hiring more frontline staff."
The Honourable Kent Hehr, Minister of Veterans Affairs and Associate Minister of National Defence

Quick Facts  

  • As of January 2017, Veterans Affairs Canada has hired more than 330 new frontline staff to help ensure that Veterans, Canadian Armed Forces members, RCMP personnel, and their families are provided with the best possible services in their own communities. This includes new staff to ensure case managers have an average caseload of 25 Veterans.
  • The Fredericton service location is in addition to the ten offices and expanded outreach to northern communities that were announced as part of Budget 2016.

Associated Links


SOURCE Veterans Affairs Canada

For further information: Media Relations, Veterans Affairs Canada, 613-992-7468,; Sarah McMaster, Press Secretary, Office of the Minister of Veterans Affairs, 613-996-4649


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