Veterans Affairs Canada office reopens in Windsor

1 Riverside Drive West location will serve approximately 2,700 Veterans

WINDSOR, ON, April 21, 2017 /CNW/ - The Windsor office is the eighth of nine Veterans Affairs offices to be reopened across the country by the end of May 2017. By May 2017, a tenth office will open in Surrey, BC. The Department has also expanded outreach to Veterans in the territories and other northern communities.

Veterans, their families and local officials today joined Sherry Romanado, Parliamentary Secretary to the Minister of Veterans Affairs and Associate Minister of National Defence, for the reopening of the Veterans Affairs Canada office in Windsor, Ontario.

The office is located at 1 Riverside Drive West, 6th floor (Suite 660), Windsor, Ontario. The Windsor office will employ approximately 15 staff who will serve close to 2,700 Veterans in the area. Staff at the office will answer questions about VAC services and benefits; arrange pension medical examinations; and assist Veterans with completing and submitting applications and receipts. Case-managed Veterans will also be able to meet with their case manager.


"Reopening the Windsor Veterans Affairs Canada Office illustrates our Government's continued commitment to provide services and benefits to Veterans and their families, when and where they need them. This is part of our commitment to Canadians, and we stand by this promise. Our Government continues to support Canada's Veterans and their families, as demonstrated in our recently announced Budget 2017 initiatives which focus on support for families and improving the well-being of Veterans."

The Honourable Kent Hehr, Minister of Veterans Affairs and Associate Minister of National Defence

Quick Facts  

  • Reopening the nine Veterans Affairs offices that closed is a top priority in the Minister of Veterans Affairs' mandate letter.
  • Offices were reopened in Corner Brook, Nfld., on July 5, 2016; Brandon, Man., on October 21, 2016; Sydney, N.S., on October 31, 2016; Kelowna, B.C., on November 1, 2016; Saskatoon, Sask., and Charlottetown, P.E.I., on November 30, 2016; and Thunder Bay, Ont., on January 18, 2017. The final previously closed office in Prince George, B.C., will open by the end of May 2017. A new office in Surrey, B.C., will also open by the end of May 2017.
  • Veterans Affairs Canada is hiring new employees to help ensure that Veterans, Canadian Armed Forces members, RCMP personnel, and their families are provided with the best possible services in their own communities. This includes new staff to ensure case managers have a caseload of an average of 25 Veterans.
  • As of January 2017, Veterans Affairs Canada has hired 390 new front line staff

Associated Links


SOURCE Veterans Affairs Canada

For further information: Media Relations, Veterans Affairs Canada, 613-992-7468,; Sarah McMaster, Press Secretary, Office of the Minister of Veterans Affairs, 613-996-4649


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