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      • People & Culture

      Travelling for March Break? MasterCard offers travel tips to reduce the risk<br>of fraud


      News provided by

      MasterCard Canada

      Mar 03, 2010, 05:59 ET

      Share this article

      Share this article


      National poll reveals less than a quarter of Canadians give their payment card company a heads-up on travel plans and nearly half forget to renew their passport or get vaccinated

      TORONTO, March 3 /CNW/ - March is Fraud Prevention Month and with many families opting to travel over March Break, MasterCard Canada is offering Canadians key travel tips to help them reduce the risk of fraud, theft and illness before, during and after a family vacation. According to new research from MasterCard Canada, less than a quarter (23 per cent) of Canadians let their payment card company know they'll be away and less than half don't remember to renew their passport (49 per cent) or get vaccinated (43 per cent).

      "Simple tips like calling your credit card issuer can help Canadians keep fraud and theft at bay during their March Break holiday," says Julie Wilson, MasterCard Canada. "Spending as little as 10 or 15 minutes to prepare a trip safety checklist can go a long way to ensure a safe and happy getaway."

      What you should know before you go

      Seven in 10 Canadians prioritize having a friend or family collect their mail above any other travel preparations, including vaccinations and updating travel and financial documents.

          
          Before leaving on vacation remember to:
          -   Do your research - To find out more about the country you'll be
              traveling to, Foreign Affairs Canada provides detailed travel reports
              and warnings, which are available at www.travel.gc.ca to help you
              prepare.
          -   Check your passport - Canadian passports expire after five years, so
              to ensure you aren't left at the gate, check the expiration date on
              your passport. Renewal instructions can be found at
              www.passportcanada.gc.ca.
          -   Get vaccinated - If you are planning to travel outside of Canada, you
              may require immunizations. Vaccines are necessary for protection
              against diseases that are still common in many parts of the world
              i.e. Malaria, Hepatitis A and B. If you're not sure what vaccinations
              you need, visit www.publichealth.gc.ca.
          -   Notify your credit card issuer in advance - Tell your credit card
              issuer when and where you'll be travelling so if they see unusual
              activity on your account they'll know why. Your card issuer's contact
              information can be found on the back of your credit card.
          -   Ask a friend or family member to collect your mail - Your mail may
              contain statements and other documents with personal or sensitive
              information. To reduce the risk of identity theft, make sure someone
              you trust is keeping your mail safe until you return.
      
          Take care while you're there
      
          While on vacation, one in 10 Canadians has experienced the loss of money
      or important travel documents.
      
          To protect yourself and your family while you're away, don't forget to:
          -   Only carry the essentials - Carry minimal cash and clean out your
              wallet. The more items and pieces of information a thief gets, the
              more damage they can do.
          -   Keep your passport and other important travel documents safe and
              secure - Wear a money belt under your clothes or use the hotel safe
              to store your valuables. Never leave your money, credit cards,
              jewellery, cameras, or other important items out in the open in your
              hotel room.
          -   Keep directions to your hotel handy - Before you head out to explore
              your new surroundings, grab a complimentary map and ask the concierge
              to mark where the hotel is located or take the hotel's card. In case
              you get lost or need assistance you can find your way back or
              instruct a taxi driver to take you back to the hotel.
          -   Know your Canadian consulate - Consular Services is your safe-travel
              partner and is devoted to assisting Canadians with difficulties they
              may experience abroad. Approximately 260 offices in 150 countries
              worldwide are ready to serve Canadians travelling. Emergency consular
              assistance is available 24 hours a day, seven days a week. For a full
              list of offices visit www.international.gc.ca.
          
      

      Home sweet home?

      Upon returning from a vacation, a third (29 per cent) of Canadians have noticed their luggage missing, found unexplained charges on their payment card (13 per cent), had their home broken into (5 per cent) or had their mail stolen (5 per cent).

      "Coming home only to realize you've lost a piece of luggage or to find unauthorized charges on your credit card is enough to undo a relaxing vacation," says Wilson.

          
          When you're home it's important to check:
          -   Receipts from your credit card purchases - Cross-check them against
              your statement and notify your card issuer immediately if you see any
              unusual or unexpected items. If you are a MasterCard cardholder, you
              receive the benefit of Zero Liability. If someone makes an
              unauthorized purchase using your MasterCard, you will not be
              responsible for that purchase. For more details on Zero Liability
              visit www.mastercard.ca.
          -   Your luggage - If your luggage has gone missing make sure you contact
              the airline immediately and ask them to update you on the status of
              your baggage. Be prepared to provide a detailed description of your
              bag. Once the airline has traced your bag they will give you an idea
              of when it will arrive and deliver it to your home.
          -   Around the home - Before you unpack and unwind from your vacation,
              take a look around your home to make sure nothing is missing or out
              of place. If there are any signs of burglary contact the police
              immediately.
          
      

      About the Survey

      The survey was conducted by Toronto-based Research House on behalf of MasterCard Canada from January 25-29, 2010. The online survey is based on a randomly selected sample of 1,013 Canadians ages 18+. The margin of error for a sample of this size is +/- 3.10%, 19 times out of 20.

      About MasterCard Worldwide

      MasterCard Worldwide advances global commerce by providing a critical economic link among financial institutions, businesses, cardholders and merchants worldwide. As a franchisor, processor and advisor, MasterCard develops and markets payment solutions, processes over 22 billion transactions each year, and provides industry-leading analysis and consulting services to financial-institution customers and merchants. Powered by the MasterCard Worldwide Network and through its family of brands, including MasterCard(R), Maestro(R) and Cirrus(R), MasterCard serves consumers and businesses in more than 210 countries and territories. For more information go to www.mastercard.com. Follow us on Twitter: @mastercardnews.

      For further information: Sheryl So, Olivia Yu, (416) 969-2725, (416) 969-2718, [email protected], [email protected]

      Modal title

      Organization Profile

      MasterCard Canada

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