The Wexford Residence Responds to Toronto Star Article

TORONTO, Nov. 25, 2013 /CNW/ - The Board of Directors of the Wexford Residence would like to publically address the current status of Ministry orders and inspections at the Wexford which were reported on in the Toronto Star on November 24^th.We appreciate the seriousness of these allegations and are very concerned about the issues that were raised in this article. On November 21^st, Jared Bettridge, Board Chair of the Wexford, held discussions with the Ministry inspectors to review progress and to discuss a remedial action plan. The Board of Directors has met on this subject and will be implementing immediate proactive action to address the situation.

"We take the safety and comfort of our residents very seriously," said Bettridge. "In order to ensure we are providing the highest standards of care, we have convened a sub-committee of the Board that will be conducting an internal review of all processes and policies. We have identified external expertise to support this effort and will continue working with the Ministry to address any outstanding findings."

In response to the incidents identified, the Wexford has already implemented remedial staff training and weekly meetings to track residents with responsive behaviours. Our facility has also achieved exemplary standing from Accreditation Canada for the quality of care we provide our residents.

"We would like to reassure the families and residents of the Wexford that their safety and care is our number one priority," said Bettridge. "We will continue working with our partners at the Ministry to ensure we are providing the best possible care at our home."

SOURCE: The Wexford Residence Inc.

Media contact:

Jared Bettridge, Board Chair
phn. [phone]