The CRTC is pursuing its efforts to modernize the communication system for Canadians

OTTAWA and GATINEAU, QC, April 29, 2015 /CNW/ - The Canadian Radio-television and Telecommunications Commission (CRTC) today published its Three-Year Plan, setting out the key activities it intends to undertake from 2015 to 2018.

This plan will help Canadians prepare for the CRTC's upcoming activities and their participation in public consultations.

Among the planned activities that will ensure that Canadians have access to a world-class communication system, the Three-Year Plan 2015–2018 incorporates:

  • the introduction of the revised framework established with the Let's Talk TV initiative, which includes the development of a draft code to help consumers make informed choices about their TV service providers and to make the service agreements easier to understand
  • the review of basic telecommunications services to ensure that Canadians have access to world-class telecommunications services that will allow them to participate actively in the digital economy
  • an assessment of the accessibility of mobile wireless handsets for Canadians with disabilities
  • a review of the reliability of the 9-1-1 network in Canada and of the next generation of 9-1-1 services
  • continued joint efforts between the CRTC and its partners, both in Canada and abroad, to protect Canadians from unsolicited communications by telephone and by email, and
  • the continued implementation of the Voter Contact Registry.

The forward-looking Three-Year Plan 2015–2018 reflects the CRTC's commitment to implementing sound management practices and fulfilling its mandate in a transparent and responsible manner.

Quick facts

  • The CRTC has unveiled its Three-Year Plan 2015–2018, which provides information on its upcoming activities to ensure that Canadians have access to a world-class communication system.
  • This document is strategically based on the Create, Connect and Protect pillars and reflects the CRTC's commitment to implement sound management practices.
  • Canadians are invited to participate in the public consultations and hearings that the CRTC will hold throughout the year.
  • The consultation and hearing dates are announced on the CRTC website.


"The Three-Year Plan is the Commission's commitment to Canadians to pursue its efforts to modernize the communication system. We plan to undertake a number of activities to enable Canadians to step into the digital future with confidence and to ensure that the communication system protects their health and safety."

Jean-Pierre Blais, Chairman of the CRTC

Related links
Three-Year Plan 2015–2018
CRTC Participation Guide


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These documents are available in alternative format upon request.


SOURCE Canadian Radio-television and Telecommunications Commission

For further information: Media relations: Tel: 819-997-9403; Fax: 819-997-4245; General information, Tel: 819-997-0313, TDD: 819-994-0423; Fax: 819-994-0218, Toll free: 1-877-249-CRTC (2782), TDD - toll free: 1-877-909-CRTC (2782)


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