The Auditor General of Québec issues the conclusions of her audit concerning the measures to assess the effectiveness and performance of the Société de l'assurance automobile du Québec - Press Release no. 5

QUÉBEC, May 25, 2016 /CNW Telbec/ - Today, Ms. Guylaine Leclerc makes public the report entitled Value-for-Money Audit (spring 2016). The Chapter 5 concerns the results of a value-for-money audit at the Société de l'assurance automobile du Québec (SAAQ).

The Société has adopted several governance mechanisms, including the measures required by the Act respecting the governance of state-owned enterprises, to assess its performance. The governance structure and operation constitute one of the main means that enable the board of directors to oversee decision making. A dashboard makes it possible to measure and assess the impacts of the Société's activities on its stakeholders (insureds, clients, partners and team).

The SAAQ's board of directors has adopted performance indicators that are subject to benchmarking in order to comply with the Act respecting the governance of state-owned enterprises. Note that benchmarking against similar enterprises remains the most difficult element when it comes to the measures to assess the effectiveness and performance of the Société. This is explained in part by the fact that the administrative structures, the social context and the legal framework of other organizations are very different from those of the SAAQ.

The involvement of managers in the benchmarking exercice is a key element to effectiveness and performance assessment. In order to raise awareness among managers of the importance of comparing oneself, the Société has adopted a ''performance framework'' that incorporates benchmarking. Regardless of the duration or magnitude of new projects, managers must take it into consideration.

Information about the Société's effectiveness and performance is periodically presented to the members of the board of directors, who can thus fulfill their roles and responsibilities in that regard.

The full report is available only in French.



Lucie Roy, Director

Cabinet, communications et affaires stratégiques

Auditor General of Québec

Tel.: 418 691-5915


SOURCE Vérificateur Général du Québec

For further information: Lucie Roy, Director, Cabinet, communications et affaires stratégiques, Auditor General of Québec, Tel.: 418 691-5915


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Vérificateur Général du Québec

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