WATERLOO, Ontario, July 7, 2016 /CNW/ -- TextNow, the company making mobile phone service more affordable through its unique cloud based technology, today announced Lindsay Gibson as Chief Operating Officer. Lindsay is joining TextNow from BlackBerry, where she served as VP of Manufacturing & Supply Chain and spearheaded efforts to enhance customer experience through multiple channels.
As COO, Lindsay will assume leadership for all TextNow operations including oversight of the entire customer experience lifecycle encompassing customer care, fulfillment, billing and IT. She will also be responsible for business strategy, execution and continue to build upon the company's recent impressive growth.
"With TextNow's recent growth trajectory and corporate expansion, we need to continue to build a very strong team to support every aspect of our business," said Derek Ting, CEO and co-founder of TextNow. "Lindsay's stellar accomplishments at BlackBerry make her the perfect candidate to help us focus on both the TextNow customer experience and corporate growth as we continue to expand."
"Having spent my entire career working for a global corporate company, I'm attracted to beginning this new path working for an entrepreneurial venture like TextNow whose primary goal is to provide the most affordable and user friendly wireless service to its users," said Gibson. "I look forward to bringing my expertise to a team that continues to make their customers their number one priority while leveraging the massive growth opportunities that lie ahead."
In her 16 years at BlackBerry, Lindsay fast-tracked the ranks through marketing and business operations. Most recently, Lindsay was vice president of manufacturing and supply chain where she supervised both internal and external operations and managed over 35 outsourced repair factories, 600 walk-in service centers and a global staff of 200. Lindsay also directed the company's ShopBlackBerry.com e-commerce channel in 2015, where she grew online sales by 275% year-over-year. She oversaw production and the successful launch of BlackBerry's most recent suite of smartphones, including PRIV, the company's first device to operate on the Android platform.
The news comes following the company's recent expansion to the U.S., including a new office in San Francisco as well as several key hires. TextNow currently has 85 employees and was recently selected as one of Canada's Top Small & Medium Employers for 2016.
*Editor's note – link to press assets: http://bit.ly/29r0dZs
TextNow is making mobile phone service ultra-affordable through its unique cloud based technology. Through TextNow Wireless and the free TextNow app, the company provides millions of users a better and more affordable alternative to traditional wireless plans and services. For more information, please visit www.textnow.com.
Media Contact: Zella Panossian, 310-452-4446, [email protected]