KAMLOOPS, BC, July 25, 2017 /CNW/ - In response to the wildfires in British Columbia (BC), TD Bank Group is announcing increased support for the communities and customers affected by the disaster.
TD is making advice and assistance available to customers in need, including such options as immediate access to funds, deferrals on payments, relief on fees, flexible credit options where needed, increase on access card limits, and customized accommodations for commercial customers.
TD Support Vans have been deployed to a number of branches and evacuation centres in Kamloops and Prince George, providing basic supplies, such as clothing, linens and personal care products. A Mobile Response Unit from TD Insurance has also been mobilized to assist customers with questions and claims, and will be equipped with basic supplies.
"Our hearts go out to the communities in B.C. that have been impacted by the devastating wildfires, and we are doing everything we can to be there for our employees and customers during this difficult time," said Mauro Manzi, Senior Vice President, Pacific Region, TD Canada Trust. "In addition to TD providing greater service and support, we want our employees and customers affected by the disaster to know that we're in this together and we're ready to support them anytime and anywhere they need."
Impacted customers are encouraged to contact TD to discuss their situation and get personalized support:
- Personal banking customers in need of assistance can visit a local branch, call us at 1-844-352-1423 (English) or 1-884-352-1424 (French), or follow us on Twitter (@TD_Canada).
- TD Insurance customers who have been affected by the fires can call us at 1-866-454-8910 (TD Insurance) or follow us on Twitter (@TD_Insurance).
About TD Bank Group
The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group ("TD" or the "Bank"). TD is the sixth largest bank in North America by branches and serves more than 25 million customers in three key businesses operating in a number of locations in financial centres around the globe: Canadian Retail, including TD Canada Trust, TD Auto Finance Canada, TD Wealth (Canada), TD Direct Investing, and TD Insurance; U.S. Retail, including TD Bank, America's Most Convenient Bank®, TD Auto Finance U.S., TD Wealth (U.S.), and an investment in TD Ameritrade; and Wholesale Banking, including TD Securities. TD also ranks among the world's leading online financial services firms, with approximately 11.5 million active online and mobile customers. TD had CDN$1.3 trillion in assets on April 30, 2017. The Toronto-Dominion Bank trades under the symbol "TD" on the Toronto and New York Stock Exchanges.
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For further information: For media inquiries: Jeff Meerman, Manager, Corporate & Public Affairs, TD Bank Group, 604/654-0324, [email protected]