TORONTO, May 5, 2020 /CNW/ - The significant shift to remote sales has increased the urgency for Dealers to seize opportunities for new ways of serving Customers online. Sym-Tech Dealer Services ("Sym-Tech"), a leading North American F&I provider, is proud to announce Virtual F&I Powered by Sym-Tech, revealing its Virtual F&I and Virtual Training capabilities that will assist Dealers across Canada to increase profitability and Customer satisfaction.
Sym-Tech has taken its comprehensive F&I Performance Solution and developed a full turnkey Virtual F&I Solution for Dealers to use in an entirely online environment. The company is ready to help Dealers navigate through the changing business landscape and support Customers F&I journey with the following Virtual offerings:
- Customer-centric Virtual F&I sales process and credit application
- Personalized F&I Menu Presentation
- Full disclosure and compliance for the Customer
- dave®, Sym-Tech's proprietary F&I software solution
- e-Signature enabled with e-Contracts
- Virtual F&I training and online classroom
- Conduct Virtual turnovers with live experts via video or phone
- Virtual fill-ins by a retail-experienced team of certified F&I Specialists (OMVIC, AMVIC)
- Fully supported in English and French
- Robust tool kit, including enhanced F&I and product presentation tools
"The key to success during these challenging times is learning to adapt in order to gain an advantage in today's marketplace. Our team has done an extraordinary job working quickly to bring Virtual F&I solution to our Dealers that focuses on adapting the Business Office in an online environment," says Derek Sloan, President, Sym-Tech Dealer Services. "The safety of our Dealers, Customers and Associates is of the utmost importance. Our Virtual F&I process replicates in-person interaction in a Virtual setting, which safely facilitates the sale of F&I products and ultimately drives performance for our Dealers."
Sym-Tech's Virtual F&I Solution is a proven process delivered virtually that increases profitability and improves Customer service through a faster, Customer-centric and transparent online Business Office experience.
For more information or questions, please contact:
David Mildenberger | Vice President, Sales, Ontario East & Eastern Canada
647-539-9869 | [email protected]
Steve MacIsaac | Vice President, Sales, Ontario West & Western Canada
905-932-9933 | [email protected]
About Sym-Tech Dealer Services
Sym-Tech Dealer Services, an Amynta Group company, is a leading Canadian Finance and Insurance provider to the retail automotive industry, delivering performance to Dealer, Dealer group and OEM clients nationwide. Sym-Tech offers industry-proven training, dave® technology solution that includes an F&I menu and a full suite of products.
SOURCE Sym-Tech Dealer Services
For further information: Media Contact: Rachael Ramos, Communications Manager, Sym-Tech Dealer Services | [email protected] | 905-889-5390, x2526