Work Continues on Cleanup after Severe Weather
TORONTO, July 9, 2013 /CNW/ - Last night, Toronto experienced a severe and sudden rain storm during the afternoon and evening. The record-breaking amount of rainfall caused serious power outages and flooding throughout the region, including the tracks on the Richmond Hill line just north of Union Station. Passengers were stranded on a train due to quickly rising water levels. I appreciate how patient and understanding customers were in spite of their ordeal and am very pleased to report that there were no reports of injuries.
We sincerely regret that our customers had this unfortunate experience and will be taking steps to reimburse them for damaged property.
I am also very grateful to all of the GO staff, the emergency responders, the TTC and Office of Emergency Management who worked throughout the night to get people home safely and resume service. Their calm and professional response to this unprecedented weather event is much appreciated.
Despite last night's weather, GO Transit is operating service on all seven of our train lines and buses across our system. However, we are experiencing some train delays and cancellations and the commute remains difficult as the city continues with the cleanup. Crews have been working non-stop to repair areas where flooding has caused damage to track and infrastructure. I would also like to extend my thanks to the crews who have been working to undertake repairs as quickly as possible.
We are encouraging customers to stay home today or to consider seeking alternative travel arrangements, if at all possible. If you must travel, please be sure to check on service updates at gotransit.com before you leave home.
Our goal is to get our customers safely to their destination and accommodate as many passengers as we can.
Once again, I appreciate everyone's patience and hard work.
For further information:
Anne Marie Aikins, Manager, Media Relations and Issues, 416-202-5796, 416-576-0859