SANTA CLARA, Calif., May 4, 2017 /CNW/ -- Sesame Software has launched a new cloud-based backup and recovery service on the Salesforce AppExchange, empowering businesses to connect with their customers, partners and employees in entirely new ways. With the new service, Sesame is using their industrial-strength Relational Junction product as the underlying technology.
Built on the Salesforce Platform, Relational Junction is currently available on the AppExchange at appexchange.salesforce.com.
Since September 2004, Sesame has sold on-premise solutions for reporting data warehouses, integration hubs, and data compliance. Sesame Software CEO Rick Banister notes, "There has been a paradigm shift toward cloud backup solutions as organizations are becoming more comfortable with trusting vendors to manage their data backups and less trusting of their own organizations in administering, securing, and recovering that data. Real-world recovery events have pointed out the need for a vendor-supported solution with experienced Professional Services staff that is ready for any recovery scenario. We're hearing reports by customers of competing backup solutions that their daily backups are missing data and that the recovery tools are either completely lacking or too primitive to actually perform a recovery."
Sesame Software is taking a different approach than other vendors in this space. Instead of trying to build a solution that is both extremely powerful yet has a "one button" interface; Sesame provides on-demand professional services to perform any type of recovery needed. Using Relational Junction, Sesame can recover any field in any record to any point in time, once the backups have started, including the option of a complete data restore.
Banister points out, "No two recovery events are the same. We consult with the customer requesting the recovery to find out exactly what happened, when it happened, and work out what our Recovery Team needs to do to fix the problem. We can be as granular or as broad as you need, without customers having to learn a complex recovery process in the middle of a crisis."
IBM provides the secure and reliable cloud infrastructure for Sesame Software in regions required by customers. Sesame Software will perform a time-based incremental backup of customer's data on Salesforce throughout the day – not just once a day – and keep every version of every record so that we can recover any data back to any point in time.
To learn more, contact Sesame Software directly and request "Cloud Backup Recovery" as the Product Interest, or call Sesame Software at (408) 550-7999 to set up a demonstration.
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About Salesforce AppExchange
Salesforce AppExchange is the world's leading enterprise apps marketplace that empowers companies to sell, service, market and engage in entirely new ways. With 3,500 partner apps and more than 4 million customer installs, it is the most comprehensive source of cloud, mobile, social, IoT, analytics and artificial intelligence technologies for businesses.
About Sesame Software
Headquartered in Santa Clara, CA, Sesame Software is an Enterprise Application Integration/Data Warehouse solutions company whose Relational Junction products offer superior solutions for data integration, data warehousing, and data compliance.
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TEL: (408) 838-8972
SOURCE Sesame Software, Inc.