RICHMOND, BC, Nov. 6, 2013 /CNW/ - On November 1, at the 7th Annual World Luxury Awards in Phuket, Thailand, River Rock Casino Resort took home one of the most prestigious awards of the night, winning the Best Luxury Casino Hotel Award in the Global category.
"This is the second year in a row that River Rock Casino Resort has been recognized at an event of this magnitude. Last year, we were honoured to have won the Award for Luxury Casino Hotel in Canada, but this year, we are privileged to have ranked so high in the Global category. This award would not be possible without the exceptional service that our colleagues provide to our guests on daily basis," said Roland Monteiro, General Manager, Hospitality, River Rock Casino Resort.
River Rock Casino Resort provides an array of world-class features such as: deluxe hotel rooms with 24/7 Concierge and Front Desk services; a 1,000 seat show theatre that presented phenomenal entertainment performances by Robin Williams, Liza Minnelli and Diana Ross; The Buffet, a 260 seat restaurant with culturally diverse, traditionally-inspired dishes highlighting local produce; opulent selection of Southern Italian cuisine at Tramonto complimented with an extensive wine cellar of more than 500 different wines; 15,000 sq.ft. of flexible meeting and event space along with a complimentary fitness centre complete with an oversized Jacuzzi, 70 ft. rainforest waterslide and heated pool.
"It is through our rock solid team engagement and customer service approach that River Rock Casino Resort left a memorable mark on all the guests who supported our nomination and experienced what the resort has to offer," added Monteiro.
In addition to being recognized by the World Luxury Hotel Awards, River Rock Casino Resort has been designated as a AAA Four Diamond resort since 2007.
Luxury Hotel Awards recognize the best facilities and service excellence the hotel industry has to offer. Over 1,000 hotels, lodges, resorts and private islands are nominated every year. Hotels can be nominated by guests, tour operators and independent travel consultants.
Image with caption: "Roland Monteiro, General Manager, Hospitality, River Rock Casino Resort, and his dedicated team celebrate the prestigious win and recognition of River Rock Casino Resort as the Best Luxury Casino Hotel in the Global Category at the 2013 Annual World Luxury Awards. (CNW Group/River Rock Casino Resort)". Image available at: http://photos.newswire.ca/images/download/20131106_C4952_PHOTO_EN_33064.jpg
SOURCE: River Rock Casino Resort
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