Ricoh Canada Customers Recognized at Empower 2017

Laserfiche Awards highlight "Best Use" in implementing Innovative Applications

TORONTO, March 8, 2017 /CNW/ - Ricoh Canada Inc. today announced that two of its customers – Luminus Financial and the City of Saint John – were recently recognized with awards highlighting the innovative nature of their respective Laserfiche implementations.

Laserfiche, a premier software player in the Enterprise Content Management space and an important partner in Ricoh's own ECM suite of solutions, hosts an annual conference – Empower 2017 – in which excellence and innovation in customer implementations is celebrated. Luminus took home the Run Smarter Award for Best Human Resources Initiative category, while the City of Saint John won the coveted Run Smarter Award for Best Records Management Initiative category.

Luminus Financial worked with Ricoh Canada to implement a Human Resources Onboarding solution that rapidly delivered on its promise – and more.  The team at Luminus was struck not just by the application's capacity to mold precisely to their needs, but also by the rich support layers that Ricoh delivered during and after the implementation. "Laserfiche is very flexible – you can do anything with it," said Adam Kirilo, VP Operations & Finance at Luminus.  "And Ricoh is a great team, always there when you need them." 

In Saint John, Ricoh partnered with the City and leveraged the power of Laserfiche to digitize the city's records and work processes as part of the One Stop Shop initiative to support economic development.  According to Commissioner Jacqueline Hamilton, "Laserfiche helped us digitize our historical street files, increase efficiency, reduce costs and, most significantly, revolutionize our building permit processes.  In fact, Laserfiche and Ricoh helped us win the Canadian Association of Municipal Administrator's Willis Award for Innovation."

Ricoh Canada's capacity to leverage its Enterprise Content Management expertise in tandem with Laserfiche's powerful software has propelled numerous Ricoh customers to the winner's podium at previous Empower conferences.  "These wins are really a testament to the fact that elegant Enterprise Content management Solutions – implemented correctly – really do enhance the process worlds our customers live within," said Franz Gangl, Director of Sales, Professional Services at Ricoh.  "In fact, it bears mentioning that Ricoh was also recognized this year with both the Winners Circle 2017 Gold Level for Overall Achievements with Laserfiche in 2016, and the Laserfiche Chairman's Award for Top New Sales Achievement in 2016.

For more information on Ricoh's Enterprise Content management solutions, go to

| About Ricoh |

Ricoh is a global technology company that has been transforming the way people work for more than 80 years. Under its corporate tagline – imagine. change. – Ricoh continues to empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth. These include document management systems, IT services, production print solutions, visual communications systems, digital cameras, and industrial systems.

Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ending March 2016, Ricoh Group had worldwide sales of 2,209 billion yen (approx. 19.6 billion USD).

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© 2017 RICOH CANADA INC. All rights reserved. All referenced product names are the trademarks of their respective companies.

SOURCE Ricoh Canada Inc.

For further information: Dan Newman, Ricoh Canada, Phone 905-795-5788,


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