QUÉBEC CITY, May 1, 2012 /CNW Telbec/ - Exceptionally, Revenu Québec is granting taxpayers a 48-hour extension of the deadline for filing their 2011 income tax returns. This means that taxpayers who have not yet filed their return have until May 2 to do so without incurring penalties.
According to Stéphane Dion, Revenu Québec's public relations director and spokesman, the decision to extend the deadline was made as a result of a computer slowdown Sunday and Monday evening, caused by the high volume of taxpayers using Revenu Québec's online services. "Quality customer service is always a top priority at Revenu Québec," said Mr. Dion. "We apologize for any inconvenience this slowdown may have caused and do not want anyone to be penalized because of the situation."
As a result of the slowdown, some taxpayers may not have received confirmation yesterday that their returns were filed successfully. However, Revenu Québec assures taxpayers that, unless an error message appeared onscreen at the time of transmission, their returns were successfully filed. Nonetheless, taxpayers can call 1 800 267-6299 in case of doubt.
Online filing of the income tax return is increasingly popular—use of Revenu Québec's online services has risen by 16% over the past three years. Proud of that success, Revenu Québec intends to quickly implement whatever measures are required in order to keep up with the ever-growing demand.
FAIR. FOR ALL.
Revenu Québec's mission is to ensure that all taxpayers pay their fair share when it comes to funding Québec's public services. Its goal is tax fairness for all.
For further information:
Direction des relations publiques et des communications
Telephone: 418 652-5115