Reframing Performance Management: McLean & Company Releases a Blueprint for a Strategic, People-First Approach

Findings from McLean & Company's 2024 HR Management and Governance Survey reveal that while 65% of HR professionals view performance management as critical, only 25% say their current approach is effective. McLean & Company's latest research, Redefine Performance Management, offers a timely and actionable roadmap for HR leaders looking to reimagine traditional performance management practices. Grounded in a comprehensive, step-by-step approach, the firm's research guides organizations to build a strategy that aligns individual growth with organizational success in the future of work.

TORONTO, April 8, 2025 /CNW/ - As burnout rises and employee expectations shift, traditional performance management systems are struggling to keep pace, and organizations are having to rethink how they evaluate and support their employees. To address this disconnect, McLean & Company, a leading HR research and advisory firm, has released Redefine Performance Management, a research-backed blueprint designed to help HR leaders develop a tailored approach to performance management that supports their organization's unique context and goals in a way that is both strategic and human-centric.  Anchored by a practical, three-step framework, the research empowers organizations to foster healthy performance conversations centered on growth and development, build psychological safety, and align employee development with broader business perspectives.

McLean & Company's framework for redefining performance management provides HR leaders with a practical, human-centric approach to fostering meaningful performance conversations, driving organizational success, and enhancing employee engagement. (CNW Group/McLean & Company)

The firm reports that despite its long-standing role in the workplace, performance management systems remain a challenge, either by being too rigid and process-heavy or by lacking meaningful engagement with employees. For example, according to McLean & Company's 2024 HR Management and Governance Survey, while 65% of HR professionals believe performance management is critical, only 25% say their current systems are effective. McLean & Company explains in Redefine Performance Management that outdated practices result in disengagement, misalignment with business objectives, and ineffective talent development. In contrast, a well-designed performance management framework enables organizations to set clear expectations, foster ongoing dialogue, and build a high-performance culture that supports both individual and company-wide success.

"An overemphasis on process is where many performance management frameworks fall short; organizations must also explore the human experience behind performance management," states Grace Ewles, director, HR Research & Advisory Services at McLean & Company. "Process should not come at the expense of people. Our research helps HR leaders strike the right balance to drive both success and employee engagement."

At the core of the research is McLean & Company's three-step framework, which walks HR leaders through:

1. Defining a performance management philosophy that reflects company culture and strategic objectives.
2. Designing the framework's core elements, including expectations, evaluation methods, and feedback practices.
3. Launching and iterating based on employee and leader feedback to ensure long-term adoption and success.

This deliberate yet flexible approach addresses common pitfalls, such as low transparency, misaligned goals, and disengaged employees, while supporting meaningful coaching and continuous development. The blueprint makes a compelling case: organizations that embed human-centric practices like psychological safety, clear expectations, and regular feedback are significantly more likely to see improved engagement, retention, and business outcomes.

For HR leaders seeking to revamp their performance management practices, Redefine Performance Management provides a practical, research-backed roadmap to building a sustainable and effective system. To support implementation, McLean & Company offers a dedicated workshop to help HR leaders apply the framework in their own organizational context. Learn more about the Performance Management workshop here.

For media inquiries or to connect with McLean & Company analysts for exclusive, research-backed insights on performance management, HR priorities, and talent management trends, please contact Communications Manager Katie Tame at [email protected].

About McLean & Company

McLean & Company pairs evidence-based research and immediately applicable tools with deep HR expertise to position organizations to meet today's needs and prepare for the future. The global HR research and advisory firm's member organizations enjoy comprehensive resources, full-service diagnostics, workshops, action plans, and advisory services for all levels of HR professionals, from executive leadership to HR leaders to HR team members, that help shape workplaces where everyone thrives.

McLean & Company is a division of Info-Tech Research Group.

Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm's Media Insiders program. To gain access, contact [email protected].

SOURCE McLean & Company

Media Contact: Katie Tame, Communications Manager, McLean & Company, [email protected] | [phone] x2418