TORONTO, Dec. 2, 2014 /CNW/ - Redknee Solutions Inc. (TSX: RKN), a leading provider of real-time monetization and subscriber management software, is pleased to announce that a leading Tier 1 national communications service provider (CSP) in the Americas has launched a new brand in five weeks with Redknee's cloud-based converged billing and customer care platform. Redknee's platform is supporting the service provider's multi-brand strategy, to develop new innovative brands and accelerate its MVNE growth strategy over its 4G LTE wireless network.
Leveraging Redknee's cloud-based billing and customer care solution, the CSP launched the new brand in weeks with minimal investment and no customization. Redknee's centralized platform is supporting the CSP with end-to-end billing and customer care capabilities, enabling the CSP to create unique offerings to drive new revenue streams and capture a larger market share. With Redknee's solution, the CSP is able to launch advanced voice, data and roaming services to increase customer loyalty and revenue through targeted promotions, incentives and rewards, whilst reducing customer acquisition and care costs.
Lucas Skoczkowski, Redknee's CEO commented:
"Supporting this leading operator in the Americas to launch a new brand in a matter of weeks reinforces Redknee's expertise and capabilities in enabling service providers with the agility and flexibility to launch new business models fast to market and diversify their next generation services and offerings. At Redknee, we are focused on delivering cloud-based solutions that drive recurring revenues. We will continue to invest in real-time monetization and subscriber management software solutions that enable service providers to enhance the customer experience, generate new revenue streams and grow profitability."
Available on-premise, cloud-based and as a Software-as-a-Service offering, Redknee's innovative platform equips service providers with out-of-the-box functionality including dealer portal, innovative self-care solutions, advanced customer care support and access to hundreds of promotions and pricing plans. Service providers can utilize the integrated promotions engine along with powerful business intelligence and analytics to gain deeper insight into subscriber usage. Redknee's real-time solution enables service providers to quickly launch promotions and services, up-sell and cross-sell, and deliver an enhanced subscriber experience.
Redknee enables communications service providers (CSPs) to monetize and optimize the subscriber experience across the entire customer lifecycle. From activation and provisioning, to supporting a 360 degree view of the customers' usage, preferences, and integration with third party social media sites, to empowering customers with self-care tools and the ability to pay for services on the go, Redknee offers one of the most comprehensive real-time converged charging, policy management, billing and customer care solutions in the industry. Redknee's highly scalable and flexible solutions enable CSPs to monetize third party relationships and content, support resellers and dealers and launch multi-country operations quickly, effectively and with a low total cost of ownership. Redknee delivers a complete monetization and subscriber management solution to more than 200 service providers, including some of the largest Tier 1 operators in the world.
Redknee is a leading global provider of innovative software products, solutions and services. Redknee's award-winning solutions enable service providers to monetize new services, business models and content and to deliver a connected customer experience - through either SaaS or on-premise based solutions. Redknee's real-time monetization and subscriber management platform provides innovative converged charging, billing, policy management, and customer care solutions for over 200 communications service providers and is supporting service providers to monetize digital services across utilities and smart meters, transportation, connected homes and vehicles, and other enterprises that are emerging from the growing ecosystem of the Internet of Things (IOT). Established in 1999, Redknee Solutions Inc. (TSX: RKN) is the parent of the wholly-owned operating subsidiary Redknee Inc. and its various subsidiaries. References to Redknee refer to the combined operations of those entities. For more information about Redknee and its solutions, please go to www.redknee.com.
SOURCE: Redknee Solutions Inc.
For further information: Redknee Solutions: Michaela Radman, Corporate Communications, [email protected], +1 905 625 2190; Investor Relations: Robert Kelly, TMX Equicom, T: (416) 815-0700 ext. 253, [email protected]