TORONTO, Nov. 04, 2014 /CNW/ - Redknee Solutions Inc. (TSX: RKN), a leading provider of real-time monetization and subscriber management software, is pleased to announce that it has increased its position in Gartner's 2014 Magic Quadrant report on Integrated Revenue and Customer Management (IRCM) for Communications Service Providers (CSPs). The report advises CSP CIOs looking for commercial off-the-shelf software packages that address business-critical revenue and customer management processes.
Gartner's 2014 Magic Quadrant for IRCM evaluates solutions suites that provide billing, customer care, rating, charging, pricing, partner relationship management, policy management, mediation, self-service and analytics for CSPs. In the report, Gartner profiled Redknee's broad based product portfolio that incorporates all IRCM components for CSPs. With Redknee's real-time converged charging, policy management, billing and customer care solutions, CSPs can benefit from a modular, out-of-the-box, end-to-end solution that addresses activation and provisioning, to real-time billing, charging, rating, invoicing, promotions, analytics and business intelligence, partner/channel management, and full customer care capabilities.
Redknee's flexible and scalable solution can be delivered as a cloud model, Software-as-a-Service or on-premise, providing fast time to market and a low risk investment strategy for service providers of all sizes in the communications and connected industries who want to increase revenues, improve profitability and provide an advanced retail experience. Redknee's customers include Vodafone Group, AT&T, Vodacom Group, Smart PLDT, and many others.
Lucas Skoczkowski, Redknee's CEO commented:
"The elevation of Redknee's position in Gartner's Magic Quadrant is demonstrative of our ongoing strategy to equip service providers with innovative billing and customer care solutions that supports their growth and profitability strategies. In addition, the increase attests to Redknee's continued momentum in the market, and our ability to diversify into new vertical markets such as utilities and transportation. Through Redknee Unified we deliver a complete monetization and subscriber management solution to more than 200 service providers, including some of the largest Tier 1 operators in the world."
Redknee enables communications service providers (CSPs) s to monetize and optimize the subscriber experience across the entire customer lifecycle. From activation and provisioning, to supporting a 360 degree view of the customers' usage, preferences, and integration with third party social media sites, to empowering customers with self-care tools and the ability to pay for services on the go, Redknee offers one of the most comprehensive real-time converged charging, policy management, billing and customer care solutions in the industry. Redknee's highly scalable and flexible solution enable CSPs to monetize third party relationships and content, support resellers and dealers and launch multi-country operations quickly, effectively and with a low total cost of ownership.
Magic Quadrant Disclaimer:
Gartner "Magic Quadrant for Integrated Revenue and Customer Management for CSPs" by Norbert J. Scholz, Kamlesh Bhatia, Jouni Forsman, October 2014.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Redknee is a leading global provider of innovative software products, solutions and services. Redknee's award-winning solutions enable service providers to monetize new services, business models and content and to deliver a connected customer experience - through either SaaS or on-premise based solutions. Redknee's real-time monetization and subscriber management platform provides innovative converged charging, billing, policy management, and customer care solutions for over 200 communications service providers and is supporting service providers to monetize digital services across utilities and smart meters, transportation, connected homes and vehicles, and other enterprises that are emerging from the growing ecosystem of the Internet of Things (IOT). Established in 1999, Redknee Solutions Inc. (TSX: RKN) is the parent of the wholly-owned operating subsidiary Redknee Inc. and its various subsidiaries. References to Redknee refer to the combined operations of those entities. For more information about Redknee and its solutions, please go to www.redknee.com.
SOURCE: Redknee Solutions Inc.
For further information: Redknee Solutions: Michaela Radman, Corporate Communications, [email protected], +1 905 625 2190; Investor Relations: Robert Kelly, TMX Equicom, T: (416) 815-0700 ext. 253, [email protected]