Primus Home Phone Service ranked number one in customer satisfaction and best
value among local telephone and cable companies, according to AIR MILES

TORONTO, Oct. 7 /CNW/ - Primus Telecommunications Canada, the country's largest alternative communications carrier, has been rated number one in both customer satisfaction and best 'value for money' among its major competitors for its Home Phone Service according to an independent survey conducted by the AIR MILES Reward Program. Primus Canada participates in the Reward Program as a coalition partner.

"Primus strives to ensure that we provide our customers the utmost in quality and service, and deliver the best possible value for their money," said Rob Warden, Vice President Residential Marketing and Sales for Primus Canada. "The results of the AIR MILES survey are a testament to this commitment and we are delighted with the findings."

The online research was conducted by the AIR MILES Reward Program with 1,183 AIR MILES reward miles collectors living in Primus home phone service areas. The research was conducted from December 2-8, 2008.

About Primus Telecommunications Canada Inc.

Primus Telecommunications Canada Inc. is the largest alternative communications carrier in Canada and now serves over 1 million customers across its suite of services. Primus Canada offers the widest selection of consumer and business telecommunications services available nationwide including Home Phone, Internet, Long Distance, VoIP, Wireless, Hosting, Managed services and Enterprise IP Telephony. Primus Canada is a wholly-owned subsidiary of McLean, Virginia-based Primus Telecommunications Group, Incorporated (OTCBB: PMUG). Additional information is available at

About the AIR MILES Reward Program:

Founded in 1992, the AIR MILES Reward Program, a company of LoyaltyOne Inc., is Canada's premier coalition loyalty program. More than 10 million active Collector accounts, representing approximately two-thirds of all Canadian households, actively participate in the Program. The AIR MILES Reward Program allows Collectors to indulge in leisure, entertainment, merchandise, travel and other lifestyle rewards quickly, simply by doing their everyday shopping for products and services at AIR MILES Sponsors. AIR MILES reward miles can be redeemed for more than 1,200 different rewards, such as movie passes, family attractions, electronic merchandise, sports and recreation, travel and more.


For further information: For further information: Hannah Arnold or Shannon Vander Hook, Linden Alschuler & Kaplan, Inc. Public Relations, (212) 575-4545

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