TORONTO, July 16, 2013 /CNW/ - A successfully completed system-wide
PRESTO upgrade in the Greater Toronto and Hamilton Area (GTHA) means
more, easier-to-use online services are now available for over 580,000
PRESTO customers throughout the region.
"We've listened to the feedback from our customers and have made these
changes to make their PRESTO cards even better. We want all of our
customers to have the best experience possible with PRESTO and will
continue to make enhancements based on their input," said Robert
Hollis, Executive Vice-President of PRESTO.
More than 5,600 devices at 33 depots and 261 sites across the nine GTHA
transit agencies that use PRESTO were upgraded on June 2, 2013. The
upgrade introduces a new look to the PRESTO card and brings the next
generation of the system to the GTHA, designed to accommodate future
customer features and capabilities such as open payment with debit and
credit cards. Today, the upgrade is making it easier for customers to
manage their accounts online. Benefits include:
Easier account management — customers can go to the new prestocard.ca to select personalized usernames and passwords, as well as manage up to
ten PRESTO cards under one account.
Auto-clearing of overdraft when cards are loaded online — if a
customer's card goes into overdraft, it will now automatically clear
when they tap after an online load.
Period passes (e.g. monthly passes) — These can be loaded on cards and
set to automatically renew by participating transit agencies, as an
alternative to a minimum e-Purse balance.
Concession fares for non-registered customers — child, student and
senior concession fares are available for non-registered customers.
Ability to transfer in overdraft — registered customers who go into
overdraft at the beginning of a trip will be able to transfer and
continue their trip.
Customers are encouraged to visit the new prestocard.ca to set up their new username and password to take advantage of the new
PRESTO's customer base has more than doubled in the past year alone,
from approximately 269,000 cardholders in July 2012 to over 580,000
people today who are tapping their PRESTO cards to get on public
transit in the GTHA.
PRESTO is a state-of-the-art electronic fare system that allows riders
to pay their fare and travel seamlessly and conveniently with just one
card across the region. PRESTO is fully deployed across GO Transit,
Hamilton Street Railway, Burlington Transit, Brampton Transit, Oakville
Transit, MiWay, York Region Transit, and Durham Region Transit. It is
also available at 14 TTC subway stations and throughout Ottawa on OC
Metrolinx is working to provide residents and businesses in the Greater
Toronto & Hamilton Area with a transportation system that is modern,
efficient and integrated. Find out more about The Big Move, a transportation plan for the GTHA. Find out more about PRESTO, Union Pearson Express and GO Transit, divisions of Metrolinx.
For further information:
Vanessa Thomas, (416) 202-5974, Vanessa.Thomas@metrolinx.com