VANCOUVER, Aug. 19 /CNW/ - Today BCLC will re-launch its online gaming
website - PlayNow.com - after receiving certification and approval from
the Gaming Policy and Enforcement Branch (GPEB) and the Office of
Information and Privacy Commissioner (OIPC).
BCLC shut down PlayNow.com on July 15 after a data crossover impacted
134 player accounts. Of these, 12 accounts had a measure of personal
information viewed by another player. Once off-line, BCLC notified GPEB
and, given privacy concerns, the OIPC. BCLC also notified all impacted
players to address any privacy concerns and reconcile accounts.
Between July 15 and 20, BCLC located the root cause - a default
configuration setting designed and packaged by the server software
provider created a vulnerability within the server environment allowing
the incorrect assignment of user information. This issue, in
combination with website performance issues and the server handling of
traffic loads, caused the data crossover. Once the root cause was
determined, technical experts quickly identified and thoroughly tested a
solution that successfully prevented the data crossover.
On July 27, a rigorous four-part external review and regulatory approval
process was initiated, which included:
An independent review and confirmation of the root cause and the
technical solution by Deloitte, overseen by GPEB working in
cooperation with OIPC.
Third-party testing by Technical Systems Testing (TST), a technical
testing facility for eGaming, overseen by GPEB.
Regulatory review and re-certification by GPEB.
Analysis of Deloitte independent review and confirmation of
satisfactory resolution by OIPC.
With the external review and regulatory approval process complete, BCLC
will bring PlayNow.com back online today. Deloitte will continue their
work on a second phase of the independent review to assess BCLC's IT
general controls, focusing on policies and procedures used to implement
PlayNow.com casino games and an audit of BCLC's information systems
security. This work will be overseen by GPEB in cooperation with OIPC.
PlayNow.com account inquiries can be made to BCLC Consumer Services at
1-866-815-0222, 24-hours a day, seven days a week.
BCLC President and CEO Michael Graydon will be available later today at
3:30pm PT via media conference call to answer questions. Call-in
details are as follows:
Media conference number:
Conference ID Number:
3:20 PM PT
BCLC is a provincial Crown Corporation that offers socially responsible
gambling entertainment while generating income that benefits all British
SOURCE BC LOTTERY CORPORATION
For further information: For further information:
BCLC Public Affairs
(604) 276 6460