OpenText Unveils New Solutions for Guidewire to Power AI and Cloud-Ready Insurance Workflows

WATERLOO, ON, Oct. 27, 2025 /CNW/ -- OpenText™ (NASDAQ: OTEX) (TSX: OTEX), a global leader in secure information management for AI, today at Guidewire Connections unveiled its new OpenText Content Cloud solutions for Guidewire, designed to help insurers move to the cloud faster and gain smarter, more efficient access to critical policy and claims content. 

The volume of content insurers manage, from accident photos and correspondence to policy applications and inspection reports, is growing rapidly. At the same time, policyholder expectations are rising; seamless service and faster claims decisions are now minimum requirements.

The new OpenText solutions for Guidewire PolicyCenter, ClaimCenter, and BillingCenter embed content and AI-powered assistance directly into insurance workflows, enabling underwriters, adjusters, and service teams to spend less time searching and more time delivering outcomes.

"Modernizing in the cloud and scaling AI are top imperatives for insurers today, but content often stands in the way," said Sandy Ono, Executive Vice President and Chief Marketing Officer at OpenText. "With these new solutions for Guidewire, we're helping insurers not just manage their content, but activate it too, by embedding AI directly into core applications so teams can make faster decisions, improve records management and compliance, and transform customer experiences."

"Insurers today are navigating rapid change, shifting to the cloud, automating processes, and managing growing volumes of content and customer expectations," said Will Murphy, Vice President, Marketplace and Technology Alliances at Guidewire. "These solutions enable our shared customers to easily leverage OpenText's intelligent content management directly within Guidewire. This means faster access to critical information and a stronger foundation for AI-driven insurance workflows."

One large, multi-national insurance firm recently chose OpenText to solve fragmentation and compliance challenges. The company has used OpenText Content Management to centralize content and streamline operations while achieving superior alignment with its Guidewire systems.

Another international insurance firm and large Guidewire customer recently deployed compliance and cloud transformation with OpenText Information Archive and OpenText Content Management with Content Aviator, reducing risk and complexity and enabling deeper AI-driven insights.

OpenText solutions for Guidewire PolicyCenter, ClaimCenter, and BillingCenter are available in the Guidewire Marketplace.

Additional Resources

• Learn more about OpenText Content Management for Guidewire
• OpenText Content Management for Guidewire click tour

About OpenText 

OpenText™ is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds, and Business Technology. We help organizations grow, innovate, become more efficient and effective, and do so in a trusted and secure way – through Information Management. For more information about OpenText (NASDAQ/TSX: OTEX), please visit us at www.opentext.com.  

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Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on OpenText's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. OpenText's assumptions, although considered reasonable by the company at the date of this press release, may prove to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see OpenText's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Unless otherwise required by applicable securities laws, OpenText disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Further, readers should note that we may announce information using our website, press releases, securities law filings, public conference calls, webcasts and the social media channels identified on the Investors section of our website (https://investors.opentext.com). Such social media channels may include the Company's or our CEO's blog, Twitter account or LinkedIn account. The information posted through such channels may be material. Accordingly, readers should monitor such channels in addition to our other forms of communication.

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SOURCE Open Text Corporation

Joel Hammond, OpenText, [email protected]